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Using AI: 3 Operational and Compliance Advantages

Debates about Artificial intelligence, its usefulness, and its drawbacks seem to be taking place everywhere in the collections industry these days. Some debt collectors have gone all in, others have dipped their toes in the proverbial waters, and still others have taken a wait-and-see approach. Here are three Operational and Compliance Advantages to consider if your organization is thinking about AI implementation.

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ARM Tech Trends: Addressing Common Customer Queries 

Technology seems to change and advance daily. Yet what doesn’t change are the goals for organizations throughout the ARM industry — making their employees and organization more efficient and productive to increase collections while improving the consumer experience.   

In this new eBook from Finvi, they answer the most frequent questions they hear from customers and provide insight into the current tech trends in the ARM industry. 

Download Now. 

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Universal Fidelity Announces Jessica Hearn as Sole Owner

HOUSTON, TX. -- Universal Fidelity is excited to announce a significant milestone in their journey. They are proud to announce the 100% ownership of Universal Fidelity LP by CEO Jessica Hearn. Universal Fidelity started providing national collection services in 1991 and Jessica began her career in the account receivable industry in 1996 at the company. Jessica has brought a wealth of expertise, having successfully navigated the industry's complexities with a steadfast commitment to excellence.

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Answers to FAQs - CFPB Funding Case

By now, most of our readers have heard that on May 16, 2024, the U.S. Supreme Court (SCOTUS) ruled that the funding structure of the Consumer Financial Protection Bureau (CFPB) does not violate the Constitution. In a prepared statement released on May 17, 2024, Director Chopra laid out what he thinks the SCOTUS opinion means for the CFPB and its focus, but what does this really mean for your organization? Will it impact your day-to-day business? What should ARM industry participants look out for in the future?  In addition to covering Director Chopra's plans, we’ll answer those and some other Frequently Asked Questions.

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insideARM Weekly Recap- Week of May 13th, 2024

The ARM industry is never short on surprises. This past week was a perfect example of that and shows how difficult it can be to keep up with the big news and changes week in and week out. That’s why we at insideARM aim to bring you only the biggest stories that we feel you need to know about. Last week we brought you breaking news on the CFPB’s Late Fee Rule and an important Supreme Court ruling on the CFPB's funding structre, as well as advice on how to handle the aftermath of regulatory examinations, and a surprising development out California. Read on for a breakdown of last week's news and why we think you need to know about it!

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RNN Group Appoints Proven Industry Leader Autumn V. Bloom as Vice President of Operations

ATLANTA, Ga. -- RNN Group, a leading provider of advanced data solutions within the receivables management industry, today announced the appointment of Autumn V. Bloom as Vice President of Operations. Ms. Bloom brings over two decades of strategic leadership to the role, with a proven record of operational excellence, innovation, and dedication to compliance.

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Breaking: SCOTUS says CFPB Funding is Constitutional; CFPB Provides Comments

The Supreme Court has spoken: the Consumer Financial Protection Bureau's (CFPB) funding mechanism is constitutional. In its long-awaited ruling in the case of Community Financial Services Association of America Ltd. v. CFPB, the Court held that the CFPB's funding structure satisfies the Appropriations Clause of the United States Constitution. The CFPB provided its comments via a press release shortly after the Supreme Court published its opinion.

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RA Compliance Corner: Internal Controls- When and How to Effectively Use Them

12 June 2024 at 02:00 p.m.

Though they may want to, compliance professionals can’t review every request or monitor everything that goes on in their organization. To effectively safeguard their organizations from risks, compliance professionals must establish a robust internal control system. 

Event Details »