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Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

The ARM industry is complex, and it's often difficult to keep up with industry-shaking cases, emerging technologies, and regulatory entities throwing the occasional wrench into the machinery. Despite the challenge, staying on top of the newest cases, laws, and trends is essential to succeeding in the current debt collection landscape.

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Take the TransUnion key industry trends survey and get benchmarking data in return

The fifth annual TransUnion and Aite-Novarica Group collections-industry survey is now open. Take the short survey and, once results are released, find out about how communications and technology, and other key trends, have changed over the past year. Survey participants will receive an exclusive, early copy of survey results they can use to benchmark their firm against the industry. The survey will only take a few minutes. 


Start the survey now.

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NCB Crown Asset Management Spring Oaks Capital

How to Build Trusted Creditor-Collector Relationships (and Better Market Your Agency)

When the CFPB introduced Reg F in late 2020, a lot of attention focused on the change in collector-debtor communication practices. A less discussed, but equally significant change is the increased oversight responsibilities creditors have when outsourcing collections. With the CFPB’s announcement about extending its supervisory authority to non-bank financial institutions, vendor management and auditing is increasingly becoming a priority for originators and lenders. As a result, for collection agencies, robust compliance management and reporting capabilities now represent a competitive advantage when marketing their services to creditors.

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Slovin Supports Dozens of Local Artists With New Office Art

CINCINNATI, OH - Slovin & Associates, a Cincinnati-based law firm that provides clients with the personal, hands-on accessibility of a small law firm combined with the deep experience of industry veterans, is proud to support dozens of local artists through its new office.

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Colorado Establishes Medical Debt Collection Requirements

On May 4, the Colorado governor signed SB 23-093 to cap the interest rate on medical debt at three percent per year. The Act outlines numerous provisions, including that entities collecting on a medical debt must provide a consumer with a written copy of a payment plan within seven days for medical debt that is payable in four or more installments.

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Maryland Eliminates Separate Licensing Requirement for Branches

On May 8, the Maryland governor signed HB 686 to eliminate a requirement that collection agencies and certain non-depository financial institutions must maintain separate licenses for branch locations. The Act now allows such entities to conduct business at multiple licensed locations under a single license.

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VeriFacts Sponsoring 3rd Annual Run For Brain Health

STERLING, Ill. -- VeriFacts, a leading location and employment verification service provider, is proud to announce it is sponsoring the third annual Run for Brain Health on May 20. All proceeds from the run will be donated to the Sauk Valley Area National Alliance on Mental Illness (Nami), whose mission is dedicated to improving the quality of life for people with mental illness and their families through support, education, and advocacy.

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Women in Consumer Finance 2023

11 December 2023 at 08:00 a.m.

Become a part of the industry's most dynamic and influential annual meet-up, where attendees build real friendships and re-energize careers, when you attend Women in Consumer Finance 2023, December 11-13, 2023 in Palm Springs, CA. 

Register Now!

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