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Tennessee Amends Consumer Debt Proceeding Requirements, Garnishment Exemptions, and its Consumer Protection Act

On May 3, the Governor of Tennessee signed into law HB 2320 (the “Act”), which will amend pleading requirements for consumer debt suits and garnishment exemptions. The Act would require that, in a civil suit or arbitration requesting judgment on a consumer debt, the plaintiff creditor would provide the following in the initial pleading: (i) if the debtor’s agreement does not exist, then provide written evidence of the debtor’s agreement or a document provided to the debtor while the account was active; (ii) a statement that the debt has been transferred or assigned; (iii) the date of the transfer or assignment; (iv) the name of any prior holders of the debt; and (v) the name or a description of the original creditor.

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ARM Tech Trends: Addressing Common Customer Queries 

Technology seems to change and advance daily. Yet what doesn’t change are the goals for organizations throughout the ARM industry — making their employees and organization more efficient and productive to increase collections while improving the consumer experience. 

In this new eBook from Finvi, they answer the most frequent questions they hear from customers and provide insight into the current tech trends in the ARM industry. 

Download Now

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Arizona Court Upholds Debt Collection Act From Industry Challenge

On May 3, the Arizona Court of Appeals affirmed the state superior court’s decision to uphold Arizona’s Predatory Debt Collection Act (the “Act”) after being challenged by judgment creditors.

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insideARM Weekly Recap – Week of May 20th, 2024

The ARM Industry is hard enough to keep up with during a normal week; last week (and with the CFPB in rare form) it was basically a full-time job in and of itself. That is why we on the editorial team at insideARM pride ourselves on finding only the most important news to share with our readers. Last week included two pieces on the CFPB’s recent actions, some tips on implementing AI, and a legislative update out of Minnesota. Read on and catch up on the news from last week and why we think you needed to see it!

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ConServe Cares Program: Rochester Education Foundation

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its April ConServe Cares proceeds to the Rochester Education Foundation (REF). Since 2005, REF has been working to fulfill their mission of providing programs and resources to improve learning and success for Rochester city students.

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Controversial Minnesota Debt Fairness Act Signed into Law

This February the Minnesota Legislature looked poised to strike a major blow to the debt collection industry with its proposed language for the Minnesota Debt Fairness Act. As we reported, the original bill included a drastic reduction in the statute of limitations for consumer debt and judgments on consumer debt, a prohibition on credit reporting medical debt, and changes to attorney’s fees and garnishments. The final version of the bill (see full text here) is set to become law as it was signed by the Minnesota Governor on May 21, 2024. Thankfully it doesn’t include all of what was originally proposed. Below we will break down the major changes enacted by this bill and when they will go into effect.

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BNPL Accounts = Credit Cards Says CFPB

The Consumer Financial Protection Bureau is wasting no time flexing its muscles now that the Supreme Court has confirmed its funding structure is constitutional. Today, the CFPB announced via press release that it was issuing an Interpretive Rule (Rule) to confirm that Buy Now Pay Later (BNPL) lenders are credit card providers. The Rule lists the requirements for BNPL lenders regarding dispute investigations, consumer refunds or cancellation of services, and billing statements.

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RA Compliance Corner: Internal Controls- When and How to Effectively Use Them

12 June 2024 at 02:00 p.m.

Though they may want to, compliance professionals can’t review every request or monitor everything that goes on in their organization. To effectively safeguard their organizations from risks, compliance professionals must establish a robust internal control system. 

Event Details »