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Sixth Circuit Affirms Dismissal of FDCPA Suit Arising From Pandemic-Time In Person Service of Process

The Sixth Circuit recently affirmed a district court’s dismissal of a Fair Debt Collection Practices Act (FDCPA) and Michigan Regulation of Collection Practices Act (RCPA) suit, holding that the plaintiff lacked standing. The litigation, Van Vleck v. Leikin, Ingber, & Winters, P.C., arose from the defendant law firm’s service of process on the plaintiff in a different lawsuit.

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Take the TransUnion key industry trends survey and get benchmarking data in return

The fifth annual TransUnion and Aite-Novarica Group collections-industry survey is now open. Take the short survey and, once results are released, find out about how communications and technology, and other key trends, have changed over the past year. Survey participants will receive an exclusive, early copy of survey results they can use to benchmark their firm against the industry. The survey will only take a few minutes. 


Start the survey now.

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The Cascade365 Family of Companies Announces Mary Sand as Director of Client Services

PETALUMA, Calif. -- The Cascade365 Family of Companies is excited to announce that Mary Sand has joined the team as Director of Client Services.

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Montana Enacts Comprehensive Consumer Data Privacy Law

Montana Gov. Greg Gianforte on May 19 signed into law Senate Bill 384, the Montana Consumer Data Privacy Act, making Montana the ninth state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut, Iowa, Indiana, and Tennessee. The law will take effect Oct. 1, 2024.

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Why Can’t Courts Agree to The Definition Of Debt Collector?

It’s been 46 years since “debt collector” was defined in the federal Fair Debt Collection Practices FDCPA (FDCPA) so why do courts still disagree with its meaning?  One reason may be that the FDCPA was enacted prior to the maturation of the consumer debt buyer industry, leaving the FDCPA’s legislative history void of any discussion regarding whether a buyer of consumer debt is a ‘debt collector.’ Courts have been filling in the gap; however, the lack of consistency in their decisions continues to burden litigants and the court system.

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Beam Software Partners with Resolv Global to Address Labor Shortage in the ARM Space

SARASOTA, Fla. -- Beam Software, a thought leader and problem solver in the debt purchasing and collection software markets, has addressed the Great Resignation and the return-to-work issue for its collection agency customers by partnering with Resolv Global, an international Call Center as a Service (CCaaS) solution provider.

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CFPB Brief Defends Funding Structure

On May 8, petitioner CFPB filed its brief with the U.S. Supreme Court, criticizing the U.S. Court of Appeals for the Fifth Circuit’s decision in Community Financial Services Association of America v. Consumer Financial Protection Bureau, where the appellate court found that the Bureau’s “perpetual self-directed, double-insulated funding structure” violated the Constitution’s Appropriations Clause (covered by InfoBytes here and a firm article here). The 5th Circuit’s decision also vacated the agency’s Payday Lending Rule on the premise that it was promulgated at a time when the Bureau was receiving unconstitutional funding.

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Work Smarter, Not Harder - Client RFIs: Tell Your Story, Streamline, Manage, and Avoid Repetition

28 June 2023 at 02:00 p.m.

Responding to RFIs is a must in the ARM industry today, but RFIs take time. They disrupt daily workflow and cause other important tasks to be delayed. There is no avoiding RFIs, but how can you reduce the time you spend without sacrificing the quality of your responses?

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