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Washington State Passes New Health Data Privacy Measures

On April 27, the Washington State governor signed HB 1155 to enact the My Health My Data Act—a comprehensive health privacy law that provides broad restrictions on the use of consumer health data. The Act is intended to cover health data not covered by the Health Insurance Portability and Accountability Act.

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[Webinar] Work Smarter Not Harder - Getting the Most Out of Speech Analytics and QA Controls

When used to their full potential, speech analytics and other quality control technology tools help maximize your compliance team's capacity and increase efficiency without adding additional staff. But, many companies aren’t using their tech to its potential.


Don’t waste any more unnecessary time or resources. Join us on May 16th at 2 pm ET to find out how to ensure your company is using the right technology and using it to increase productivity during Work Smarter Not Harder - Getting the Most Out of Speech Analytics and QA Controls. Register now.
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Spire Recovery Solutions in the Veteran Community

LOCKPORT, N.Y. -- When veterans and brothers Joseph Torriere and Jacob Torriere retired from the U.S. Armed Forces and entered the receivables management industry full-time, they knew they wanted to continue serving by helping other veterans in their families and communities. After researching multiple private nonprofit veteran organizations to get involved in, they were pleased to find several quality choices. Thus began monthly donations from Spire Recovery Solutions to a rotating assortment of organizations dedicated to supporting military and veteran families in many of the common challenges these families face during and after active military duty.

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CFPB Focuses on Medical Credit Cards and Installment Loans in Latest Report

Citing research that found about half of U.S. adults find it difficult to afford the cost of their healthcare, the Consumer Financial Protection Bureau (CFPB or Bureau) published a report focusing on medical credit cards and loans used to cover basic medical treatment and emergency health care. According to the CFPB, the use of medical credit cards and installment loans can increase the financial burden on patients who may pay more than they otherwise would pay.

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Arrears.com: Empowering Debt Collectors with Advanced AI-Powered Solutions

LOS ANGELES, Calif. -- Arrears.com is at the forefront of the digital collections transformation, offering a cutting-edge platform built to help debt collectors scale communications and payments with ease. With its advanced AI-powered solutions, Arrears.com revolutionizes the debt collection industry by providing a comprehensive and efficient toolset.

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Indiana Enacts Comprehensive Consumer Data Privacy Law

Indiana Gov. Eric Holcomb on May 1 signed into law Senate Bill 5, making Indiana the seventh state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut, and Iowa. The law will take effect Jan. 1, 2026.

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McGlinchey Adds Financial Litigator Rajdai “Camille” Singh in New York City

NEW YORK, N.Y. --  McGlinchey Stafford is pleased to announce that Rajdai “Camille” Singh has joined the firm’s Financial Services Litigation practice group as an associate in the New York office. Camille focuses her practice on representing consumer financial services companies in litigation matters.

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How to Connect with Today’s Digital Consumer

14 June 2023 at 02:00 p.m.

Economic difficulties generally create more activity in the ARM industry. Individuals are often less able to pay bills, which results in more charge-offs and higher delinquency rates. With debt on the rise, organizations must prepare to handle the likely surge by getting the right solution in place.

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