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Collection Letter That Failed to State Interest or Fees No Longer Accruing Does Not Violate FDCPA

On May 18, 2017 a federal judge in New York ruled that a debt collector did not, as a matter of law, violate the Fair Debt Collection Practices Act (FDCPA) because its letter to the consumer “did not specifically state that interest or fees had stopped accruing on the account.” The case is Taylor v. Financial Recovery Services, Inc. (Case No. 15-4685, U.S.D.C Southern District of New York). A copy of the court’s opinion and order can be found here. 

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Compliant Omnichannel Consumer Payments: Best Practices for Combining Self-Pay (Portals/IVR) & Agent-Assisted Payments in ARM

On June 14th at 2pm ET, join BillingTree, in a webinar produced by insideARM, as they walk through the intricacies of compliance and omnichannel payment methods, supported by findings from their recent 2017 ARM Survey, and five years of year-over-year industry data. Register here.


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"Ringless Voicemail" Petition at FCC: Another Factor to Consider in TCPA Compliance

Debt collectors and telemarketers often face TCPA allegations – meritorious or not. For debt collectors, this is true even though debt collection calls are subject only to the "prior express consent" standard rather than the more strict, "prior express written consent" standard, applicable to other prerecorded calls to mobile phones. However, telemarketers and debt collectors alike have begun to use ringless voicemail technology to leave voicemail messages on phones without placing a traditional call.

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A Candid Conversation about Compliance - Minneapolis, Minnesota

18 September 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »


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