$200 Debt Turns into $500 Jury Verdict …and $36,000 in Attorney Fees

A $200 debt turned into a $500 jury verdict against a debt collector for violating the Fair Debt Collection Practices Act (FDCPA). Then that $500 jury verdict morphed into a request for over $73,000 in attorney’s fees for the prevailing party. Finally, that request translated into an award of $36,000. 

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Your omnichannel questions –answered

On June 29 at 2pm ET – register for a brand new webinar from insideARM, Omnichannel Communications: Compliance in a New Paradigm. Find out how to handle the trickiest compliance and operational challenges with omnichannel strategy, including:

• How to manage the compliance implications of right-party contact right in an omnichannel environment
• How to calibrate contact restrictions across multiple channels
• How to maximize channel interaction to improve right-party contact and liquidation rates

Register here.

News and Opinion

from insideARM.com

» ConServe Advances Financial Literacy at Local School

» $200 Debt Turns into $500 Jury Verdict …and $36,000 in Attorney Fees

» What You Should Know About "Standing" Since Spokeo

» ConServe Receives Community Partner Award

» RSource Announces Patient Finance Contract with Bon Secours Health System

» Performant Financial Corporation Announces Termination of Student Loan Recovery Contract

» PDCflow Passes Payment Card Industry Data Security Standards, renews compliance

» ED RFP Litigation Continues Even While RFP “Do-Over” is in Progress

In case you missed it...

What You Should Know About "Standing" Since Spokeo

One year after the Supreme Court appeared to lock the courthouse doors to certain statutory claims for lack of Article III standing, courts around the country continue to leave the door open by finding standing exists for a host of legislatively created rights.

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insideARM Jobs

» Chief Compliance Officer - TrueAccord - San Francisco, CA

» Business Analyst - Executive Alliance - CA

» Operations Director - Executive Alliance - CA

» Speech Analytics Manager - AMCOL Systems, Inc. - Columbia, Position Can Be Remote

» Collections Manager - Credit Bureau Asociates - Fairfield, CA

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A Candid Conversation about Compliance - Washington, DC

10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

View all Free Reports and Webinars