Massachusetts Supreme Court Just Made it Harder to Communicate With Consumers About a Debt

The Massachusetts Supreme Court has ruled that a creditor is not exempt from rules limiting contact with consumers who owe them money. The court rejected the defendant’s argument that because they used an automatic dialer to contact the consumer – and because they never left a message -- the company never actually “initiated” communications.

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How cost-effective is digital collections?

When it comes to collections, predictive dialers may not be getting the job done. At $4-$7 per contact, they’re expensive and ineffective—not to mention that 93% of consumers prefer to be contacted through email and text. What will digital collections do for you? Don't just guess. Click here to calculate just how much you’d actually save with digital.

News and Opinion

from insideARM.com

» Kaulkin Ginsberg Facilitates Historic Acquisition of a New York Firm

» Massachusetts Supreme Court Just Made it Harder to Communicate With Consumers About a Debt

» New York Federal Court Rules That The Bureau of Consumer Financial Protection Is Unconstitutional, Continuing A High-Stakes Debate

» The Root Cause Coalition Welcomes Credit Adjustments, Inc. as Newest Member

» Quest for Unrestricted Dept. of ED Collection Contract Enters Round 4

» Now the CFPB's Structure is Ruled UNconstitutional. What Happens Next?

» This REDLINE Tracks How the 'Stopping Bad Robocalls Act' Would Change the TCPA

» FCC to Report on Robocall Progress; Fundamental Issues Remain Related to Debt Collection

Quest for Unrestricted Dept. of ED Collection Contract Enters Round 4

In the last few weeks, several new lawsuits have been filed against the Department of Education (ED) by private collection agencies (PCA). This marks round 4 in the on-going quest for the unrestricted (large) debt collection contract.

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insideARM Jobs

» Director of Business Development - West Coast Credit Unions - ConServe - Chicago, IL

» Director of Collections - Executive Alliance - NY

» Software Developer - Frontline Asset Strategies - Roseville, MN

» Commercial Collection Manager - Remote - Executive Alliance - Remote/Virtual, NA

» Director of Payment Posting - 2415DN - Executive Alliance - St. Louis, MO

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The One-to-One Appointments Forum

9 July 2018 at 01:00 p.m.

The One-to-One Appointments Forum provides participants with a distinct change of pace from the traditional conference environment. How? By putting formal 45-minute meetings between potential buyers and sellers at the center of the event. 

Event Details »

Free Reports and Webinars

from insideARM.com

» 5 Key Steps to Remaining Efficient During a Disaster

» See just how much you can save (and gain) with digital collections

» The Business Case for Kiosk Bill Collection

» Meeting The Demands Of A Digital Economy Through Mobile Pay Solutions

» 4 Ways A “Smart” Software Platform Can Help Improve Your Collections

» Large Retail Card Servicer “Collects Smarter” Using Digital Strategy

View all Free Reports and Webinars