Newsletter Archive Version
Essential headlines, new reports, and best practices from Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

D.N.J. Finds Including Writing Requirement in Validation Notice is Permissive, Not Mandatory, Under Graziano

On June 3, 2019, a judge in the District of New Jersey found that Graziano v. Harrison, 950 F.2d 107 (1991), the Third Circuit decision that spawned the high volume of lawsuits faced by debt collectors today, does not require disputes to be in writing.

Read the Whole Story »


insideARM Announces iA Commercial Credit & Collections

New from insideARM: iA Commercial Credit & Collections. Sign up now for our twice-monthly newsletter and find out who’s hiring and where, learn about best practices, credit and collections workshops and conferences, and more. Don’t miss out. Subscribe now.



Sixth Circuit Forces TCPA Plaintiff into Arbitration Based on Co-Habitant’s Prior Settlement Agreement

In Reo v. Palmer Admin. Servs., 2019 U.S. App. LEXIS 16119 (6th Cir. May 30, 2019), the defendant allegedly placed telemarketing calls to the plaintiff’s landline. But the plaintiff’s son (and roommate) had previously settled his own TCPA claims against the defendant for similar calls. The son’s settlement agreement did not include his plaintiff father, but it did contain an arbitration provision with the defendant and, over the plaintiff’s objection, the district court compelled arbitration of the plaintiff’s TCPA claims based on the son’s prior arbitration agreement.

Read the Whole Story »


The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
To continue receiving email newsletters from insideARM, please add to your address book and/or safe list. All content and articles copyright © by insideARM. All rights reserved. You can review insideARM's privacy policy here. To stop receiving email newsletters from insideARM, please click here. Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852