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insideARM Announces 2017 Best Call Centers to Work For Winners

insideARM is proud to announce the 2017 Best Call Centers to Work For winners. This survey and award program is designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. 

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Compliant Omnichannel Consumer Payments: Best Practices for Combining Self-Pay (Portals/IVR) & Agent-Assisted Payments in ARM

On June 14th at 2pm ET, join BillingTree, in a webinar produced by insideARM, as they walk through the intricacies of compliance and omnichannel payment methods, supported by findings from their recent 2017 ARM Survey, and five years of year-over-year industry data. Register here.


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Court Sides With Collector on Out-of-Stat Disclosure

On May 16, 2016, in an order granting a defendant’s motion for judgment on the pleading a federal judge in Florida ruled that a debt collector’s letter on a time-barred account did not violate multiple provisions of the Fair Debt Collection Practices Act (FDCPA). The case is Valle v. First National Collection Bureau, Inc. (Case No. 16-62751, U.S.D.C, Southern District of Florida.)

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A Candid Conversation about Compliance - Boca Raton, Florida

18 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »


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