On June 8, 2023, the CFPB announced that it had entered into a consent order with Phoenix Financial Services, LLC (Phoenix), a third-party debt collector that collects primarily past-due medical debts and furnishes information to consumer reporting agencies (CRAs), to settle alleged violations by Phoenix of the Fair Credit Reporting Act and its implementing Regulation V, the Fair Debt Collection Practices Act, and the Consumer Financial Protection Act.
Read the Whole Story »
NEW YORK CITY, N.Y. -- McGlinchey Stafford is pleased to announce that the firm’s New York City office has strengthened its prominent Financial Services Litigation and Commercial Litigation practices with the addition of Jason Lipkin, who joined as of counsel, and Melisa Zukic as an associate. Jason and Melisa mark six new hires in McGlinchey’s New York City office in the past six months, following the recent additions of Brittany Adikes and Camille Singh.
Read the Whole Story »
TAMPA, Fla. and SAN FRANCISCO, Calif.-- OTDAmericas, a global business process outsourcing company, and LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that LiveVox has been chosen as OTDAmericas’ global contact center platform provider. OTDAmericas is the nearshore subsidiary for parent company, OneTouch Direct, leveraging more than 9,000 employees throughout Colombia, Mexico, and Latin America, with availability for Asia and Europe as well. OTDAmericas will deploy LiveVox’s platform for use throughout the customer journey for its large customer base that includes many of the largest and most recognized Fortune 500 U.S. and global brands across consumer finance, retail banking, technology, telecom, entertainment and media, payment processors, and internet providers.
Read the Whole Story »
