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The 3 Top Tech Trends in ARM [Video]:

Technology is changing the way we live at a breakneck pace for the ARM industry, the transition has been slower, and now, it seems the changes are coming all at once.

So what are the key tech trends that will change the way ARM companies operate?

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7 Steps to Boost Your Collection Performance with Conversational Voice AI 

Voice AI can revolutionize the ARM industry, but only if you understand the game-changing technology and its capability to boost collections. In this new playbook Skit.ai provides a comprehensive framework for making informed decisions about technology adoption, understanding its nuances, and selecting the most appropriate Voice AI solution today to free up your collections team, streamline processes, and boost efficiency. 


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7th Cir. Holds Allegations of ‘Confusion’ and ‘Alarm’ Not Enough for Article III Standing

The U.S. Court of Appeals for the Seventh Circuit recently affirmed the dismissal of a consumer’s lawsuit against a debt collector, holding that the consumer lacked Article III standing to sue because his allegations of ʺconfusion” and “alarm” were not sufficiently concrete to result in an injury in fact.

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Celebrating Inclusivity and Giving at the Best Buddies Friendship Walk 2023

DULUTH, Ga. -- Crown Asset Management, a receivables acquisition and management firm in Duluth, GA, is proud to share our recent participation in the inspiring and heartwarming Best Buddies Friendship Walk 2023. We truly believe in the power of community and giving back, and we encourage everyone to join us in supporting this wonderful cause.

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Everything We Know About BNPL Borrowers

We’re beginning to get a clearer picture of Buy Now, Pay Later borrowers. While it has been long speculated that BNPL borrowers chose to use that option because of a lack of credit, the CFPB released a report based on data from their 2022 Making Ends Meet Survey which makes it clear that BNPL borrowers do have access to other credit, and they are using it. In fact, BNPL borrowers are more likely to “actively use other credit products” than consumers who don’t use BNPL loans. According to their analysis, 95% of BNPL borrowers “had at least one credit record in another account, compared to 86% of non-borrowers.”

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Eagle Accounts Group, Inc. sees Unparallel Scale and 168% Boost in Agent Productivity with Skit.ai

NEW YORK, N.Y. -- Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (ARM) industry, revealed the success of its partnership with Eagle Accounts Group, Inc. an Indianapolis-based business specializing in debt collection services since 1972. Skit.ai's compliant, configurable and easy-to-deploy Voice AI solution was strategically deployed to automate Eagle Accounts Group's collection efforts, enabling  them to scale drastically, increasing connectivity, performance, while reducing collection cost.

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Sixth Circuit Affirms Dismissal of FDCPA Suit Arising From Pandemic-Time In Person Service of Process

The Sixth Circuit recently affirmed a district court’s dismissal of a Fair Debt Collection Practices Act (FDCPA) and Michigan Regulation of Collection Practices Act (RCPA) suit, holding that the plaintiff lacked standing. The litigation, Van Vleck v. Leikin, Ingber, & Winters, P.C., arose from the defendant law firm’s service of process on the plaintiff in a different lawsuit.

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Price Increase Coming Soon for Women in Consumer Finance 2023

The Early Bird registration deadline is fast approaching for WCF 2023. Don’t miss your chance to expand your network, supercharge your career, and nurture your top talent from December 11-13 in Palm Springs, CA. Register by June 30 and save $250 on your ticket. 


Tickets are going fast. Secure your spot today.