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ARM Insider - The Debt Industry's Most-Trusted Daily

FCC Attempts to Address Thorny Debt Collection Issue

One of the biggest challenges faced by both consumers and legitimate businesses is the ability to prove they are who they say they are. Consumers are wary that callers may be scammers. Legitimate collectors must ensure they are speaking with the right consumer, lest they risk disclosing personal matters to a third party. This is also called “authentication.”

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Consumer Communication Toolbox - New at insideARM

A strong consumer communication strategy can increase efficiency and delight regulators, but it's not easy. Get the insight you need in insideARM's brand new toolbox on consumer communication. Find our suite of resources here.



FTC Shuts Down Another Fake Debt Collector

Yesterday the Federal Trade Commission (FTC) announced that it had obtained a court order to temporarily halt the operations and freeze the assets of two Florida businesses that posed as attorneys and pursued collection of phantom debts.

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A Candid Conversation about Compliance - Washington, DC

10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

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