SALT LAKE CITY, Utah -- The State of Utah, recognized as a prominent technology hub, has launched their new Cloud Collections Financial Ecosystem, CSS IMPACT! HD™ 2.0. CSS, Inc., a leader in innovation in the financial services, proudly delivers enterprise-grade financial ecosystems and omnichannel contact engagement solutions, catering to all verticals of the financial industry.
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On June 29, 2023, the Federal Communications Commission (FCC or Commission) issued a notice of proposed rulemaking clarifying how consumers may revoke consent to receive calls or texts under the Telephone Consumer Protection Act (TCPA). The FCC is accepting comments on the proposed rule until July 31, 2023.
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SACRAMENTO, Calif -- RMAI recently acted in response to reports from many RMAI members that they have noticed an unexplained exponential rise in complaints filed with the Better Business Bureau (BBB) against their companies. Upon investigation, RMAI identified that this rise in BBB complaints coincided with the release of two YouTube videos informing consumers how to remove credit report entries through the BBB, drawing no distinction between legitimately owed debt and fraudulent debt. Coinciding with the rise in BBB complaints, RMAI members also reported an increase in complaints with the credit bureaus and on the Consumer Financial Protection Bureau consumer complaint portal which were referenced in one of the videos.
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