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The Misunderstanding of... Standing

Article III standing has been one of the most talked about and litigated issues since the Transunion decision was published in June of 2021. Though standing might be a factor to consider in your collection or litigation strategy, it may not be nearly as important as all the media coverage would have you believe. Most importantly, standing does not necessarily equal success. Why not? Let’s take a closer look.

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Get meaningful consumer engagement at scale.

The days of voice AI being expensive, hard to implement, and even harder to understand are over. Hear from early adopters Creditor's Discount and Audit Company (CDA) and American Finance LLC about their experience deploying Voice AI, and how it increased efficiency, reduced costs, and mitigated risks.


Get the roadmap to a more efficient collections strategy here.


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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

CFPB, States Sue Company Over Deceptive Student Lending and Collection

On July 13, the CFPB joined state attorneys general from Washington, Oregon, Delaware, Minnesota, Illinois, Wisconsin, Massachusetts, North Carolina, South Carolina, and Virginia in taking action against an education firm accused of engaging in deceptive marketing and unfair debt collection practices. California’s Department of Financial Protection and Innovation is participating in the action as well.

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Litigator Christopher John Joins McGlinchey in Dallas

DALLAS, Texas -- McGlinchey Stafford is pleased to announce that Christopher John has joined the firm’s Financial Services Litigation Group as an Associate Attorney in the Dallas office. Christopher focuses his practice on representing financial services clients in the mortgage lending, automobile finance, and insurance industries.  McGlinchey hired 31 new attorneys, including 28 litigators, from January to the end of June 2023.

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6th Cir. Holds Single Ringless Voicemail Enough for Article III Standing in TCPA Case

The U.S. Court of Appeals for the Sixth Circuit recently held that a single ringless voicemail is enough to confer standing to a plaintiff under the federal Telephone Consumer Protection Act.

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The State of Utah Launches CSS IMPACT! Financial Cloud for its Office of State Debt Collection

SALT LAKE CITY, Utah -- The State of Utah, recognized as a prominent technology hub, has launched their new Cloud Collections Financial Ecosystem, CSS IMPACT! HD™ 2.0. CSS, Inc., a leader in innovation in the financial services, proudly delivers enterprise-grade financial ecosystems and omnichannel contact engagement solutions, catering to all verticals of the financial industry.

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FCC Proposes New Rules for Revocation Under the TCPA

On June 29, 2023, the Federal Communications Commission (FCC or Commission) issued a notice of proposed rulemaking clarifying how consumers may revoke consent to receive calls or texts under the Telephone Consumer Protection Act (TCPA). The FCC is accepting comments on the proposed rule until July 31, 2023.

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Women in Consumer Finance 2023

11 December 2023 at 08:00 a.m.

Become a part of the industry's most dynamic and influential annual meet-up, where attendees build real friendships and re-energize careers, when you attend Women in Consumer Finance 2023, December 11-13, 2023 in Palm Springs, CA. 

Register Now!

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