Appeals Court Creates TCPA Compliance Rule: Honor the “Call Me Sometimes” Request

Sometimes it’s hard to tell who makes life the hardest for those who use modern technology to reach their customers: the FCC, the FTC, state AGs, or the courts. Well the Eleventh Circuit Court of Appeals really threw its hat in the ring for that title with its August 10, 2017 decision against Comenity Bank.

Read the Whole Story »

A brand new set of tools to help you improve your consumer communication strategy

A strong consumer communication strategy can increase efficiency and delight regulators, but it's not easy. Get the insight you need in insideARM's brand new toolbox on consumer communication. Find our suite of resources (generously sponsored by Infutor Data Solutions) right here.

News and Opinion

from insideARM.com

» Charity A. Olson Joins Brock & Scott, PLLC to Lead Consumer Financial Services Litigation Practice

» PRA Group Announces Q2 Earnings; Comments on Attrition Trend

» Performant Announces Earnings Amid Continuing ED Uncertainty

» Appeals Court Creates TCPA Compliance Rule: Honor the “Call Me Sometimes” Request

» University Hospital’s New Patient Finance Guidelines Under Fire

» Will Machine Learning Revolutionize Healthcare (and other) Collections?

» “Driving Response: The Art and Science of Great Design“ Webinar

» Trump’s Plan to Implode ObamaCare Will Leave (Even More) Unpaid Medical Bills

PRA Group Announces Q2 Earnings; Comments on Attrition Trend

Last Tuesday PRA Group (PRAA) released Q2 2017 financial results and hosted a conference call for investors. The company reported net income of $11.7 million in the second quarter, compared with $36.5 million in the prior year period.  Diluted earnings per share were $0.25 versus $0.79 in the second quarter of 2016.

Read the Whole Story »

Read about Performant's Q2 earnings announcement here

insideARM Jobs

» Compliance Auditor - TrueAccord - San Francisco, CA

» Sales and Marketing Specialist - Collection Consultants of California - Glendale, CA

» Accounts Receivable Manager - Northland Group LLC - Minneapolis, MN

» Compliance Manager, Consumer Protection - Conifer Health Solutions - Frisco, TX

» Trainer - Windham Professionals - East Aurora, NY

All Jobs

A Candid Conversation about Compliance - Minneapolis, Minnesota

18 September 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Omni-Channel Communications: Compliance and Opportunities

» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

View all Free Reports and Webinars