ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

Yesterday, U.S. Secretary of Education Betsy DeVos announced her intent to transform how the Federal Student Aid Fund (FSA) provides customer service to more than 42 million student loan borrowers.

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A strong consumer communication strategy can increase efficiency and delight regulators, but it's not easy. Get the insight you need in insideARM's brand new toolbox on consumer communication. Find our suite of resources (generously sponsored by Infutor Data Solutions) right here.

News and Opinion

from insideARM.com

» The FTC is Looking to Crowdsource a Solution to Unwanted Calls

» ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

» Process +10 Million Pages with Surefire’s Redaction Solution

» Former NARCA President Adam Olshan Joins Rubin & Rothman, LLC; Firm Announces Regional Expansion

» First Party Servicing on Medical Accounts: The Federal and State Landscape Continues to Shift

» CFPB Issues Compliance Bulletin on Pay-by-Phone Fees

» Tom Nusspickel Joins The CMI Group as Chief Operating Officer

» FDCPA Case Law Review for June and July 2017

The FTC is Looking to Crowdsource a Solution to Unwanted Calls

The Federal Trade Commission (FTC) announced yesterday it will start sharing complaint information about illegal robocalls with companies that are developing technology to stop them.

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» VP Business Development - Brown & Joseph - Itasca, IL

» SME Telesales Manager - Executive Alliance - Atlanta, GA

» Collections Manager, Call Center - Nationwide Credit Inc. - Tempe, AZ

» Senior Manager, Call Center - Confidential - Sacramento, CA

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Coming soon - A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

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Free Reports and Webinars

from insideARM.com

» Omni-Channel Communications: Compliance and Opportunities

» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

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