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Katie Grzechnik Neill Joins insideARM as General Counsel and Regulatory Editor

The iA Institute and insideARM are proud to announce the addition Katie Grzechnik Neill to their team in the role of General Counsel and Regulatory Editor. Prior to joining insideARM, Katie served as Compliance and Litigation Counsel at ARS National Services Inc., a national collection agency that works on behalf of some of the world’s largest banks, fintech companies, and other financial institutions.

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New Whitepaper: How to Handle Consumer Communication during Disasters

How can contact centers remain efficient during disasters when consumers are unwilling or unable to respond to your contact attempts?  Find out in this new, FREE whitepaper from ContactRelief. Learn how to identify customers affected by a disaster and shape your contact strategy to remain efficient while avoiding customer hostility, protecting your brand image, and eliminating compliance risks. Get the whitepaper right here.


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Republican Senators Submit Letter to FCC Chairman Requesting Quick Clarification of TCPA

insideARM previously published an article about a block of Democratic senators that submitted a letter to the Federal Communications Commission’s (FCC) Chairman Ajit Pai requesting broader protections for consumers under the Telephone Consumer Protection Act (TCPA). On July 24, 2018, a group of seven Republican senators followed suit and submitted their own letter to Chairman Pai on the topic.

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Women in Consumer Finance Conference

10 December 2018 at 06:00 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2018 – a conference and networking event for ALL women in consumer finance.

Event Details »


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