Newsletter Archive Version
Essential headlines, new reports, and best practices from Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

TCPA Student Loan Calls Case Dismissed – Court Determines TCPA Exception Applied

On August 11, 2017, a federal court judge dismissed a Telephone Consumer Protection Act (TCPA) case filed against Navient Solutions, Inc. by determining: 1) that the plaintiff had consented to receive calls on her cell phone; and 2) that 2016 Federal Communications Commission (FCC) regulations (In the Matter of Rules & Regulations Implementing the Telephone Consumer Protection Act, 31 FCC Rcd. 9074, 9104 (2016) limiting  the number of calls allowed in connection with a federal student loan did not apply, since the regulation was issued after the lawsuit was filed.

Read the Whole Story »


A brand new set of tools to help you improve your consumer communication strategy

A strong consumer communication strategy can increase efficiency and delight regulators, but it's not easy. Get the insight you need in insideARM's brand new toolbox on consumer communication. Find our suite of resources (generously sponsored by Infutor Data Solutions) right here.



California District Court Dismisses FDCPA Claim Over a Potential Convenience Fee for Lack of Article III Standing Under Spokeo

On August 11, 2017, a federal judge in California dismissed a lawsuit brought under the Fair Debt Collection Practices Act (FDCPA) by determining that the plaintiff in the case lacked standing under Article III to bring the claim.

Read the Whole Story »


A Candid Conversation about Compliance - Minneapolis, Minnesota

18 September 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
Copyright © insideARM LLC, All rights reserved.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852
Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Update your email preferences

One-click unsubscribe from ALL future insideARM LLC emails*

*You will receive NO further email from us (this includes the daily newsletter), with the exception of administrative notices (i.e. confirmation of sign up for a webinar or receipt for a purchase)