Latest CFPB Consumer Survey Proposal Receives Mixed Review; One Industry Separates Itself from Another

If you missed the news at the beginning of summer, the CFPB is planning to do another round of consumer surveys related to debt collection. Titled, “Debt Collection Quantitative Disclosure Testing,” this time, to gather information regarding the effectiveness of disclosures.

Read the Whole Story »

A brand new set of tools to help you improve your consumer communication strategy

A strong consumer communication strategy can increase efficiency and delight regulators, but it's not easy. Get the insight you need in insideARM's brand new toolbox on consumer communication. Find our suite of resources (generously sponsored by Infutor Data Solutions) right here.

News and Opinion

from insideARM.com

» Latest CFPB Consumer Survey Proposal Receives Mixed Review; One Industry Separates Itself from Another

» ProVest Acquisition of J.J.L. Process Corp

» Executive Change: NCB Management Services Names Ralph Liberio as President and CEO

» ED Update: RFP Process and Litigation Continues in Private Collection Agency Selection

» How To Optimize The Revenue Cycle For ARM Industry Professionals (sponsored)

» Two FDCPA Class Actions Dismissed, Citing Supreme Court Ruling in Midland v. Johnson

» The FTC is Looking to Crowdsource a Solution to Unwanted Calls

» ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

ED Update: RFP Process and Litigation Continues in Private Collection Agency Selection

insideARM last wrote about the Department of Education (ED) RFP on June 26, 2017. In that article, we reported that ED had filed a Notice of Appeal  to the U.S. Court of Appeals in the litigation originating in the Court of Federal Claims regarding the May 31st Preliminary Injunction issued in the litigation over the Department of Education (ED) RFP for private collection agency services.

Read the Whole Story »

insideARM Jobs

» Trainer - Windham Professionals - Las Vegas, NV

» Senior Collection Manager - Executive Alliance - Fort Worth, TX

» Director of Sales & Business Development - Harvest Strategy Group, Inc. - Denver, CO

» Director of Operations - Vision Financial Recovery - IN

» VP Business Development - Brown & Joseph - Itasca, IL

All Jobs

Coming Soon: A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Omni-Channel Communications: Compliance and Opportunities

» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

View all Free Reports and Webinars