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Oregon Enacts Comprehensive Consumer Data Privacy Act with Limited GLBA Exemption

Oregon Gov. Tina Kotek has signed into law Senate Bill 619, making Oregon the 11th state to enact a comprehensive consumer data privacy law, following California, Virginia, Colorado, Utah, Connecticut, Iowa, Indiana, Tennessee, Montana, and Texas. The Act will go into effect July 1, 2024.

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Trouble Texting? Clear the Carriers’ Hurdles. 

Texting is a critical part of an effective debt collection strategy, but even after the green light from Reg F, carriers and aggregators are making it tough. Without some guidance, it could seem impossible to get your text messages delivered. In this video, presented by TCN, you’ll learn how to clear the hurdles presented by cell phone carriers and get your text messages delivered.


Watch the video here.

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ConServe Recognized by ACA International and Best Companies Group as 2023 Best Places to Work in Collections

ROCHESTER, N.Y. – August 4, 2023 – Continental Service Group, LLC, d/b/a ConServe is delighted to announce that it has received the esteemed "2023 Best Places to Work in Collections" award from ACA International and Best Companies Group.  This recognition is a testament to ConServe's excellence in industry programs and is the ninth time that the company has been acknowledged for its outstanding accomplishments in this field.  Best Companies Group conducted the survey program, which administers over 60 local, national, and industry "Best Places" programs each year.

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Four Ways to Refresh Your Recovery Strategy

Banks and lenders have under-invested in their recovery strategies in the past few years, but losses increasing to pre-pandemic levels should serve as a wake up call: it’s time to do a refresh of your recovery strategy.

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Southern Credit Adjusters, Inc. Collaborates with Skit.ai to Scale and Accelerate Revenue Recovery

NEW YORK, NY -- Skit.ai, the leading conversational voice AI solution provider in the Account Receivable Management (ARM) industry in the U.S., announced its partnership with Southern Credit Adjusters, Inc., a seasoned North Carolina-based debt recovery agency. The partnership aims to enhance the Southern Credit Adjusters’ debt collection process by optimizing and accelerating revenue recovery efforts.

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CFPB Reports on Employer-Driven Debt

On July 20, the CFPB released an Issue Spotlight covering findings from an inquiry into worker experiences with employer-driven debt. In June 2022, the Bureau launched a formal inquiry on practices and financial products that may cause an employee to owe a debt to their employer. (Covered by InfoBytes here.) The inquiry focused on debt obligations incurred by consumers in the context of an employment or independent contractor arrangement, including training repayment agreements where employees are required to repay the costs of job training should they voluntarily or involuntarily leave a job within a set time period.

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Spire Recovery Solutions - Community Involvement Q2 Review

Spire Recovery Solutions, a nationally-licensed professional collection agency connecting creditors and consumers for agreeable account resolution, prides itself on being a dedicated advocate for community engagement and social responsibility. The organization has been actively involved in supporting various organizations over the past three months.

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Work Smarter, Not Harder - Compliance Sells! The Intersection Between Compliance and Sales

22 August 2023 at 02:00 p.m.

Compliance sells. Sure, your organization gets a chance to talk about its compliance program in response to questionnaires, but are your salespeople armed with this information? Do you have compliance and sales working together so salespeople can tell prospective clients what sets your organization apart and how you’ll help them increase numbers AND protect their brand?

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