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ARM Insider - The Debt Industry's Most-Trusted Daily

Judge Awards Attorney Fees to FDCPA Defendant in Case of 'Vexatious' Plaintiff's Counsel

Last week a federal judge in California issued an order in a Fair Debt Collection Practices Act (FDCPA) suit granting a defendant the right to recover fees and costs incurred in defending a case the court found “from the beginning, lacked a factual basis.” 

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How to Course Correct Your Speech Analytics Program

Free webinar from Callminer – September 27 at 2pm ET

Many organizations acquire technology to address pressing challenges in their contact center and while your ship initially sets sail on a positive path, changes in executive sponsorship, technology champions and competing priorities can sometimes cause inertia in your program initiatives. But, there is a way to right the ship and course correct your speech analytics program. Find out how. Register today.



The Potential Sale of Tenet Healthcare Could Significantly Impact U.S. ARM Companies

Small and midsize hospitals and health systems, facing a list of highly disruptive forces including rising demand for ambulatory and outsourced outpatient care and increasing bad debt levels as a result of the impact of the Affordable Care Act, have experienced a surge in mergers and acquisitions in recent years. 

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A Candid Conversation about Compliance - Washington, DC

10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for an in-person free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

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