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ARM Insider - The Debt Industry's Most-Trusted Daily

Judge Awards Attorney Fees to FDCPA Defendant in Case of 'Vexatious' Plaintiff's Counsel

Last week a federal judge in California issued an order in a Fair Debt Collection Practices Act (FDCPA) suit granting a defendant the right to recover fees and costs incurred in defending a case the court found “from the beginning, lacked a factual basis.” 

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How to Course Correct Your Speech Analytics Program

Free webinar from Callminer – September 27 at 2pm ET

Many organizations acquire technology to address pressing challenges in their contact center and while your ship initially sets sail on a positive path, changes in executive sponsorship, technology champions and competing priorities can sometimes cause inertia in your program initiatives. But, there is a way to right the ship and course correct your speech analytics program. Find out how. Register today.


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The Potential Sale of Tenet Healthcare Could Significantly Impact U.S. ARM Companies

Small and midsize hospitals and health systems, facing a list of highly disruptive forces including rising demand for ambulatory and outsourced outpatient care and increasing bad debt levels as a result of the impact of the Affordable Care Act, have experienced a surge in mergers and acquisitions in recent years. 

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A Candid Conversation about Compliance - Washington, DC

10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for an in-person free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »


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