If your business and collection partners aren’t utilizing email in your debt recovery strategy, you’re leaving vital engagement opportunities (and potential collections) on the table. There are plenty of reasons why digital communications are the way to go, but reaching out through email is especially important in collections.
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SACRAMENTO, Calif. -- Receivables Management Association International (RMAI) announced today that Executive Director, Jan Stieger, who has served in the role since January 2011, plans to retire in March 2024. “Under Jan’s transformational and inspirational leadership, RMAI has become a respected leading voice for the receivables management industry and its members tirelessly promoting the important role the industry plays in the credit ecosystem. Whether advocating for the industry or mentoring individual members, Jan has taken RMAI to a new level,” said RMAI President, Anne Thomas.
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American Bankers Association (ABA), Association of Credit and Collection Professionals (ACA International), U.S. Chamber of Commerce (Chamber), Synchrony Bank (Synchrony), and National Consumer Law Center (NCLC) submitted comment letters in response to the Consumer Financial Protection Bureau’s request for information, about medical credit cards and other lending products used to pay for health care expenses. Banking industry groups highlight that the Consumer Financial Protection Bureau (CFPB) lacks authority to regulate healthcare and urge the CFPB to take no action to limit healthcare payment options to avoid unintended consequences.
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