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For many, furnishing data to TransUnion, Equifax and Experian is now fraught with considerations that were once less of a burden: compliance risk exposure, eOscar headaches, the outsized expense of managing process and audit results. Still, many agencies still use credit reporting as a way to encourage consumer payments---sometimes against the compliance department’s wishes.
Some things have endured a sea of change: Rules around credit reporting and healthcare accounts remain confusing; consumer expectations of clean credit reports after payment can lead to consumer complaints later (all three CRAs frown on, if not explicitly disallow, the removal of trade lines from a consumer's credit report after payment); and the Consumer Financial Protection Bureau has credit reporting in its cross-hairs as a practice that can be used in a negative way against consumers.
This information is culled from Compliance Professional Forum members. It is not legal advice, and is not intended to be legal advice.