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THE PROBLEM (Healthcare Organization): You're the revenue cycle department of a healthcare organization. Unpaid patient accounts are dragging down your bottom line. You know you need to partner with a colletion agency -- but you also know that it can be a challenging and delicate partnership. Pick the wrong agency, and your organization's reputation can be irrevocably damaged. You need someone who has done some of the early heavy lifting. You need A Guide to Negotiating Service Contracts with Collection Agencies: Healthcare Edition.
THE PROBLEM (Collection Agency): You're a collection agency with solid experience working in the healthcare sphere. You want to increase your healthcare client-base; however, you want to make sure the services you offer align with what's needed in the marketplace. You need someone with insight into how a healthcare organization works. You need A Guide to Negotiating Service Contracts with Collection Agencies: Healthcare Edition
THE SOLUTION: If you're a healthcare organization looking to outsource your medical collections, or if you're a collection agency working in, or thinking of expanding into, the medical collections market -- you will absolutely need this report from insidePatientFinance. We've done the early grunt-work for you, and the result is this invaluable guide that eases you through the challenging process of finding outsourcing partners for your healthcare agency.
The Keys to Successful Outsourcing of Medical Debt Collection
The Importance of Negotiating the Right Medical Collection Agreement
Top 10 Terms to Include in Your Services Agreement
1. Protections against HIPAA Liability
2. Protections against Liability under Other Laws
3. Agency Collection Techniques
4. Services Agency Will Provide
5. Agency’s Obligation to Report Collections Information
6. Agency’s Obligation to Report Patient Contacts
7. How the Agency Will Be Paid
8. How Patient Payments Will Be Remitted
9. Client Support Services the Agency Will Provide
10. Termination of the Agreement
APPENDIX A: Model HIPAA Business Associate Contract
Product: PDF Download
Pages: 25 pp
Published: June 2013