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With the amount of unpaid student loan debt in 2013 topping $1 trillion dollars, it’s clear that unpaid student loans are the highest-growth collections market nationwide. Still, the debt collection market remains fractured and less developed for student loans. Having more good actors in the market – who understand the growing role of the federal government and evolving compliance requirements – will only make the student loan industry friendlier to consumers, more structured for collectors and more profitable for everyone.

Student Loans – A Primer, sponsored by Ontario Systems, provides a snapshot of the student loan industry so that collectors can see where there is the greatest opportunity for growth in the market, and how compliance and “consumer first” thinking are mindsets that can ultimately boost ROI. Use our market entry checklist to make sure your agency has the compliance and operational resources to expand into student loan collections (pg. 12). Learn how to build a student loan collections portfolio that guarantees a bigger payout (pg. 15). Whether you’re new to the market, or just trying to keep up with the quickly-changing landscape, this is a resource no collection agency should be without!

You’ll Learn:

  • Where to look for opportunities in the student loan market
  • How to determine if your agency should enter the student loan market
  • Why it’s important to have a diverse student loan portfolio
  • How to effectively communicate with students and co-signers
  • How to use CFPB complaint data to improve collection policies and practices

This report contains information on:

  • Market size and scope
  • Federal vs. private student loans
  • Market strategies
  • Student loans and the CFPB

Authors: insideARM.com with Ontario Systems

Ontario Systems has enabled all four across receivables management operations for more than 30 years. We give you fused software and services offerings to secure more cash and decrease your cost to collect. We deliver our technology using on-premise platforms as well as cloud-based solutions. We uncover revenue opportunities to help our customers grow and prosper in an always-complex industry. More than anything, we help change the game.

Length: 48 pages


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