To the Point: Telephony and Voicemail Messages (Updated for 2014)

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Download a Complementary Sample of this Product

From the popular Ask the Attorney webinar series produced by us here at insideARM.com, we've culled the pressing questions and the expert answers into mini-briefs, perfect for when you only need the latest legal thinking on a specific topic.

In this volume, "To the Point: Telephony and Voicemail Messages," you'll get insight and action items for the following questions:

  • What is the impact of the recent Meyer v. PRA appeal as it relates to manual dialing of cell numbers?
  • Should first-party collections' departments also have measurements for abandoned call rates?
  • Are there any new changes for auto dialers and cell phones?
  • Can a message for a consumer be left with a live third party?
  • When should the mini-Miranda be used? Should it be used on a dialer call? And if it’s used on the dialer call, how is that not third-party disclosure?
  • Can you leave a message on an attorney’s voicemail?

These answers are the latest thinking from esteemed attorneys in the accounts receivable management industry, available for you in this easy and affordable download from insideARM.com.

Product: PDF Download

Pages: 17 pp

Published: August 2014

This report also covers:

  • Does the Meyer v. PRA case extend to manual dialing as well?
  • How significant was the 2012 to the FCC's ruling regarding Prior Express Consent?
  • What's the "Zortman Wrinkle" and how could it effect my business?
  • Are we closer to safely using emails as a means of communication?

Updates:

  • Meyer v. Portfolio Recovery Associates: Does prior express consent need to be obtained at point of first contact?
  • An update re: Written v. Oral Consent. 
  • An overview of how Osorio v. State Farm has affected the TCPA
  • An update on Miranda Disclosures and voicemails