ContactRelief Remaining Efficient During Disasters eBook Thumbnail

How can contact centers remain efficient during disasters when consumers are unwilling or unable to respond to your contact attempts?  This whitepaper from the ContactRelief Disaster Decision Team will explain the 5 Key Steps to Remaining Efficient During a Disaster. Learn how to identify customers affected by a disaster and shape your contact strategy to remain efficient while avoiding customer hostility, protecting your brand image, and eliminating compliance risks. It’s hurricane season.  Prepare your contact strategy for disasters today.