Taking Your Collections Performance to the Top

Intelligent communications and customer self-serve, according to FICO, help you scale the shifting economic, regulatory and social environment.

In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.

This whitepaper covers five ways to increase your collections effectiveness:

  • Contact customers in the way likely to succeed
  • Connect before they’re late
  • Resolve delinquencies in a flexible manner
  • Take the guesswork out of collecting
  • Keep getting better, faster