Banking, and therefore collections, has taken a turn towards digital. Customers are sitting in the driver's seat, so how can lenders and their digital partners ensure a seamless experience when an account moves to collections?

Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions and Katabat.

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Oct. 20, 2021, 2 p.m. Oct. 20, 2021, 3 p.m.
20 October 2021 at 02:00 p.m. ET
20 October 2021 at 03:00 p.m. ET
60 minutes

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There are basic questions to ask a digital partner in the lead up to, and during, your RFP process. This session will cover those basic questions, as well as outlining the keys to a successful digital partnership. 

Join industry experts Shantanu Gangal (Prodigal), Peter Lyons (Firstsource), Michael Orefice (Bridgeforce),  Ray Peloso (Katabat) and Chris Repholz (The CCS Companies) as they discuss:

  • Data gathering and transmission
  • System Alignment
  • Policies & Procedures needed to support a digital first strategy

Plus, audience questions are welcome! So, come prepared to ask the experts all of your questions about how to build a digital RFP.

This is part 1 in a 3 part series about how to build a digital RFP.