How can you determine if your preference data is accurate and up-to-date? How should data be transferred between creditors, partners, and vendors? You can't use preference in your strategies if you don't know the answers to those questions, and they are two of the biggest question marks in the customer preference conversation.
Join industry experts Le'nore Caldwell (Spring Oaks Capital), Carrie Coker-Aivaliotis (LexisNexis), and Rich Stoltenborg (Resident Interface) as we discuss the maintenance and hygiene of preference data.
Plus, audience questions are welcome! So, come prepared to ask the experts your questions about customer preference.
Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions, TCN, and LiveVox.
This is part 2 of a 3 part series about customer preference.