British Telecom (BT), one of the world’s leading communications services companies, has extended its third party vendor management relationship with TDX Group, the global provider of data and technology-driven debt solutions, until January 2018.

The new four year contract will further build upon the existing strong relationship and performance TDX Group already delivers to BT.

Trafford Wilson, Director, BT Group Billing and Collections, commented: “Our relationship with TDX is as strong as ever, and we are very pleased to continue working with them. We originally selected TDX as a partner for the placement of our debts following an extensive trial and they have managed to do this very efficiently. We are confident that TDX’s data-driven approach and purpose-built platforms will continue to complement our own capabilities and deliver benefit to both parties.”

John Telford, chief executive officer, TDX North America, commented: “We are delighted to continue our work with BT and manage their final debt portfolio via our market-leading debt management technology platform PLATO. We are confident our partnership will continue to increase their overall collections performance by providing value-added elements through PLATO, as well as best-in-class regulatory adherence.”

TDX Group is a data-driven technology business which provides banking, utility and public sector creditors with software and related services to increase returns from their debt portfolios, whilst improving adherence to regulatory guidelines. TDX’s platforms for debt collection, insolvency management and debt sale are utilised by clients globally who are looking for high quality, robust and compliant solutions. TDX Group was founded in 2004, with venture capital investment from Blenheim Chalcot and in 2008 secured investment from Investcorp Technology Partners. TDX has operations internationally across North and South America, UK, Spain and Australia.

BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. A leading UK communications services provider, selling products and services to consumers, small and medium sized enterprises and the public sector, they also sell wholesale products and services to communications providers in the UK and around the world.


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