POUGHKEEPSIE, N.Y. -- Phillip Cervin joins Immediate Credit Recovery, Inc. as Vice President of Business Development and Operations.
Phillip Cervin has over 30 years in the Student Lending and Servicing industry. Prior to joining ICR, Phillip spent most of his tenure in the industry managing and leading the growth of Texas Guaranteed Student Loan Corporation (TG), now known as Trellis Company. During his tenure at TG, Phillip was instrumental in managing the performance of billions of dollars of the Federally Guaranteed Student Loan portfolio for one of the nation’s largest student loan guarantors. He successfully improved the rate of recovery of defaulted loans through employee development, enhanced teamwork, broader use of technology, heightened compliance and a greater focus on the overall customer satisfaction.
Phillip resides in Austin Texas. He has a B.B.A in Economics from the University of Texas at El Paso and an MBA in Business Management from Saint Edwards University.
In addition to exploring new business opportunities and developing synergies with other organization, Phillip will also participate in our ongoing commitment to enhance operations, further expand compliance and implement cutting edge technology in all areas within the organization. “We are pleased to have Phillip Cervin on board and look forward to his contributions as the new member of the ICR management team”, said Juan Blanco, Chief Operations Officer.
Immediate Credit Recovery (ICR) is a BPO (Business Process Outsourcing Company) specializing in servicing delinquent debts for federal and state agencies as well as directly for colleges and universities throughout the US. In addition, ICR has provided similar accounts receivable services for healthcare providers in the northeast and east coast states.
ICR is a premier servicer that prides itself on maintaining the highest levels of data security, regulatory compliance and professionalism offered in our industry; all this while ensuring that every individual contacted receives courteous, prompt and unsurpassed ethical treatment in every conversation. Our independent surveys confirm this unequaled commitment to total customer satisfaction.
ICR was founded in New York in 1990 and opened a second office location in Atlanta, Georgia in 2008. For more information about our services, please contact firstname.lastname@example.org or visit our website at www.icrcollect.com