DEFINACE, Ohio -- Credit Adjustments, Inc. (CAI), a values-led, family-owned call center and receivables management company, has announced the hiring of Scott Daniels as Chief Operating Officer. In his new role, he will oversee day-to-day operations to support the growth and add to the bottom line of the organization. Previously with Collection Technology, Inc. (CTI) in Rancho Cucamonga, CA, his focus at CAI is on operational needs including strategic planning, process improvements, and collaborative advances throughout the company. 

“Scott brings a wealth of experience to the organization at a crucial time in our company history,” said Lisa Bloomfield, President of CAI. “We are experiencing unprecedented growth and Scott’s commitment to delivering the ‘best in class’ highest standard in all operational aspects of a project from start to finish exemplifies what this company is all about.”

Scott’s experience encompasses twenty-one years at CTI, climbing from entry level IT help desk to CTI’s Vice President. Scott and his wife Suzy have two kids, Ethan and Emily, and have moved to Defiance, OH, from Fontana, CA. 

About Credit Adjustments, Inc.

Credit Adjustments, Inc. (CAI) is a world-class leader in receivables management. Founded in 1977 and headquartered in Defiance, OH, CAI has additional call centers in Toledo, OH, and Manchester, NH. CAI employs actionable analytics with experienced personnel to provide a fully secure suite of contact management solutions in first and third-party engagements. As a faith-based corporation, CAI believes it is part of the company’s mission to invest in our communities by partnering with other organizations to help address social issues. CAI follows the motto: Delivering Respect. Collecting Results. To learn more, visit:

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