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BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

25 October 2018

Image of a mobile phone that says "Fintech" next to lots of white financial icons that appear to be floating in the air [Image by creator zapp2photo from AdobeStock]

Integrative Technology Remains a Controversial Topic for Debt Collection Agencies

23 July 2018

A small child in a superhero pose, wearing a blue t-shirt, red mask and red cape [Image by creator yuryimaging from AdobeStock]

Debt Collector Brings RICO Suit Against Lexington Law

7 June 2018

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Convoke Adds Complaints Management to its Platform

17 May 2018

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CFPB Releases Final Request in Call for Evidence Series About its Practices

12 April 2018

How to Manage Your Online Reputation in the ARM Industry (sponsored)

8 March 2018

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

CFPB Looking for Input on its Controversial Complaint Portal

6 March 2018

CFPB Complaints

Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

CFPB Complaints

Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints (sponsored)

30 November 2017

Image of a ripped piece of brown paper exposing a white background and the word "dispute" [Image by creator tumsasedgars from AdobeStock]

Collection Boot Camp: How to Respond to Collection Disputes

26 October 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

What to Include in an 'Interim Response' on CFPB Complaint Portal

5 September 2017

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Are Significant Changes To Class Actions On The Horizon? (Part Two)

29 June 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

ACA International Publishes Dispute of CFPB Consumer Survey

1 March 2017

A small a-frame chalk board with the word "Rating" above a series of stars [Image by creator slitthiphong from AdobeStock]

Unexpected CFPB Move; Release of Yelp-Style Rating Plan

9 February 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Source Says CFPB Company Complaint Portal Updates Will Release in March

31 January 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

CFPB Complaint Portal - Analysis of Coming Enhancements

17 January 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

3 January 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

A Former CFPB Insider’s Guide: Things to Consider before Responding to Your CFPB Complaints

12 December 2016

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CFPB Asks For Input Regarding New Consumer Complaint Feedback Process

30 November 2016