October 8, 2020 1:00 Eastern
Even before the COVID-19 era began, keeping up with regulations and compliance has been a challenge.
Here’s Mike Cantrell, President of Solutions by Text, describing the importance of this conversation: Compliant Customer Engagement Strategies by Text
Join us in this session as we hear from three industry experts -- Mike Cantrell, Ontario System’s Rozanne Andersen, and Resurgent’s Jackson Walker -- on leveraging mobile technology to improve engagement while remaining compliant.
Learning Objectives
- Identify what regulatory agencies, regulate the texting industry and their current rules
- Investigate proper methods for consent and opt-in procedures
- Explore the impact of COVID-19 on receivable management best practices
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