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New York Governor Signs Law Requiring New Initial Communication Disclosure; Effective Nov 7, 2021

Effective November 7, 2021, debt collectors will need to provide a new disclosure on initial demands sent to New York consumers. The new disclosure allows consumers to request communications in alternative formats.

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New whitepaper: find the hidden costs in your manual collections activities

You probably don't realize just how many of your collections operations are being done manually, but all those manual processes make your company much less efficient and profitable. In this new whitepaper from Telrock, find out how to identify the parts of your operations that could benefit most from automation, how much new automation your current system can support, and how much more efficient your operations can be. Learn more.
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NCB Crown Asset Management Spring Oaks Capital

CEO Escapes Personal TCPA Liability: “Ownership… is not enough to sustain personal liability for individuals”

As I’ve said over and over again, the fact that corporate officers, directors and employees can be held personally liable for TCPA violations committed by their employers/companies is the most unfair rule in the American legal system.

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Making Lifelong Friends at the Industry's Most Unique Networking Conference

ROCKVILLE, Md. -- Women in Consumer Finance is dedicated to building the most empowered and engaged community of female professionals who share a common industry. In addition to building new skills and confidence, our goal is for all attendees to leave this annual event (whether they attend virtually or in person) with deep connections forged through a shared experience. We call this The Magic is in the Connection.

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Provana Welcomes Chief Revenue Officer

CHICAGO, Ill. -- Provana, the leading provider of business and technology platforms for the credit and collections industry, today announced it has named Mike Keister as Senior Vice President and Chief Revenue Officer. As CRO, Mike will oversee the company’s sales and business development strategy and execution, with a focus on customer success.

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Without Creditor Cooperation, Debt Collectors Cannot Safely Work Accounts After November 29th

Creditors: did that headline grab your attention? Hopefully it did, since this article is speaking directly to you and was meant to bring light to a significant issue regarding Reg F preparedness. If this issue is not corrected by creditors, debt buyers, and anyone else placing consumer accounts for collections, it will disturb current collections practices and prevent accounts from being worked after November 29, 2021.

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Landmark Strategy Group Participates in Cycling Event for Charity Fundraiserv

WEST SENECA, N.Y -- Mark Lesinski, Director of Business Development for Landmark Strategy Group, recently participated in the Chautauqua Gran Fondo BIke Rally,  an annual cycling event in Mayville, NY. The event brings together cycling enthusiasts of all levels for a recreational, scenic ride around the community and raises funds for local charities in the community. Upon registration, cyclists choose from a 20-mile, 40-mile, or 60-mile route. This year,  event registration fees are going to 3 community organizations: Crèche, Bemus Point / Stow Ferry, and Mayville Library.

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How to Build a Digital RFP and Measure Success of a Digital Strategy - Session 3: Measuring Success

3 November 2021 at 01:00 p.m.

So now you have a digital-first partner. What do you need to know about measuring their success? Digital KPIs extend past traditional call center metrics. How does your partner measure up?

Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions and Katabat.

Event Details »