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CFPB Settles with Encore for $15MM Civil Penalties and $78K Monetary Relief

A little over a month after the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Encore Capital and its subsidiaries, the parties have reached a settlement. Just like that, the case is now over. On Thursday of last week, the CFPB filed a stipulated judgment that effectively extends the CFPB's prior consent order with Encore for five more years in addition to applying certain monetary penalties. The penalties include $15 million in civil penalties and $78,000 in monetary relief. The judge signed the order on Friday.

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Which Critical Capability Is Your Collections Software System Missing?

Collection operations of all sizes need to be more agile in order to handle the growing number and frequency of changes they will have to make in the NEW NORMAL. It all starts with your collection software system and its ability to enable users to perform system changes easily and quickly. What critical capabilities do your collections systems need? Find out in this new, FREE whitepaper from Telrock. 


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California Attorney General Proposes Additional Modifications to CCPA Regulations

The California Office of the Attorney General issued a Notice of Third Set of Proposed Modifications to its regulations relating to the California Consumer Privacy Act on Oct. 12. Written comments will be accepted until 5 pm on Oct. 28, 2020.

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Transforming Compliance & Audit Workflows

October 21, 2020 2:00 Eastern

Audit and control processes are vital debt collection and account receivables management activities that, when modernized, offer immediate, measurable, and long-lasting value to stakeholders and the business.


Leading ARM organizations are, therefore, elevating the transformation of outdated compliance audit and control workflows to the top of the digital transformation priority list.


During this webinar, you’ll learn:


- The benefits of this workflow transformation

- Strategies from a leading ARM organization on their recent transformation experience

- A demonstration of a systemized approach.


Register Now »


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