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Court Grants Debt Collector Summary Judgment in FDCPA Claim Based on Collection Letter With Multiple Addresses

In Bacalzo v. Credit Control, LLC, No. 20-16904 (KMW/MJS) (D.N.J. June 7, 2022), the court granted summary judgment in favor of a debt collector who included multiple contact addresses in a debt collection letter.

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Why SMS, Email, and Letters Should be the Cornerstone of Your Post-Regulation F Strategy

Thanks to Reg F, companies in the ARM space have to deal with even more onerous restrictions on how, when and how often they can communicate with consumers. These new rules, layered on top of previous rules, continue to chip away at the traditional mainstay of collections: phone calls. In this new whitepaper from Nordis Technologies, find out why collectors should focus on print and digital communications as key pillars of a post-Reg F strategy. Plus, learn how new, cloud-based, omnichannel tools for SMS, email, and letters can help collectors respond quickly to clients, be much more responsive to compliance needs, and improve consumer contact rates.


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NCB Crown Asset Management Spring Oaks Capital

Livevox Helps Women in Consumer Finance Conference Inspire through Career Stories

POTOMAC, Md. -- Women in Consumer Finance (WCF) is thrilled to announce that Livevox is The Inspiration is in Our Stories sponsor for our 5th annual in-person professional development experience to be held December 5-7, 2022, in Palm Springs, California.

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KM² Solutions Expands Caribbean Operations

BOCA RATON, Fla. -- KM² Solutions, a leader in nearshore business process outsourcing with contact centers across the Caribbean and Latin America, is pleased to announce further expansion to its Caribbean operations. As a result of the increased demand for high-quality English language contact center solutions, KM² will be increasing its footprint in Barbados, Grenada, and St. Lucia.

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Mike Frost and Chad Echols Form New Law Firm

Mike Frost, formerly the Managing Partner at Malone Frost Martin PLLC (MFM), and Chad Echols, owner of The Echols Firm, LLC have joined forces creating a new firm, Frost Echols LLC. This boutique law firm, with a nationwide presence will open October 1, 2022.

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“Team Tom” Raises $37,000 to Benefit Cars Curing Kids

MADISON, Wis. --  Thanks to the generosity of State team members, our vendor partners, and industry friends, State is thrilled to announce its “Team Tom” campaign raised $37,000 to benefit Cars Curing Kids!

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Debunked! Four Compliance Myths and Misconceptions for Collections

Trying to keep up with regulations in debt collection can feel overwhelming especially with new cases and federal guidance coming out regularly interpreting the law and states actively amending or creating new laws that impact debt collectors, original creditors, and current creditors.

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Economic Outlook and the Influence on Debt Collections

13 October 2022 at 01:00 p.m.

The collections landscape is changing – are you prepared to keep up? As the market evolves, the need for greater insight and analysis grows. There’s no time like the present to equip yourself with a successful debt management strategy.

With a more holistic view of consumer behavior and payment trends, you can proactively manage your collections portfolio to reduce costs and increase recovery rates.

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