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U.S. Chamber of Commerce and Other Trade Groups File Lawsuit Against CFPB Challenging UDAAP Update to Exam Manual

The U.S. Chamber of Commerce, joined by six other trade groups, filed a lawsuit yesterday in a Texas federal district court against the CFPB challenging the CFPB’s recent update to the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) section of its examination manual to include discrimination.  The other plaintiffs are American Bankers Association, Consumer Bankers Association, Independent Bankers Association of Texas, Longview Chamber of Commerce, Texas Association of Business, and Texas Bankers Association.

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Case Study: How Credit Service Company Used Business Intelligence to Increase Revenue without Increasing Effort 

Credit Service Company needed to find a new, more efficient strategy without hiring in new resources or risking recovery rates. In this new 5-minute video case study from Intelitech Group, find out how Credit Service Company was able to reduce effort, uphold compliance, and increase revenue by incorporating collection analytics and improved account scoring into their workflow. 


See it here.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Hampton Pryor Group Announces Global Growth

DALLAS, TX -- Recently at the Millennium SACCO  2022 Business Breakfast Meeting in Kampala Uganda, Joe Adams, Chief Executive Officer and President of the Hampton Pryor Group, Inc. (HPG) announced the  global expansion of the company by establishing offices in Nairobi, Kenya and Kampala, Uganda. The meeting was attended by H.E. Jessica Alupo, Vice President of Uganda.

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TrueML Acquires ERC Recovery Business

LENEXA, Kan.--  One True Holding Company d/b/a/ TrueML, a financial technology software company developing machine learning-driven products that enable intelligent, digital communication including in the debt collection space, today announced it has acquired the debt collection business of Enhanced Recovery Company, LLC (ERC), a leading collections provider. The deal will bring ERC under the TrueML family of companies to accelerate TrueML’s mission of creating a better experience for distressed consumers.

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Court Grants Debt Collector Summary Judgment in FDCPA Claim Based on Collection Letter With Multiple Addresses

In Bacalzo v. Credit Control, LLC, No. 20-16904 (KMW/MJS) (D.N.J. June 7, 2022), the court granted summary judgment in favor of a debt collector who included multiple contact addresses in a debt collection letter.

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Livevox Helps Women in Consumer Finance Conference Inspire through Career Stories

POTOMAC, Md. -- Women in Consumer Finance (WCF) is thrilled to announce that Livevox is The Inspiration is in Our Stories sponsor for our 5th annual in-person professional development experience to be held December 5-7, 2022, in Palm Springs, California.

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KM² Solutions Expands Caribbean Operations

BOCA RATON, Fla. -- KM² Solutions, a leader in nearshore business process outsourcing with contact centers across the Caribbean and Latin America, is pleased to announce further expansion to its Caribbean operations. As a result of the increased demand for high-quality English language contact center solutions, KM² will be increasing its footprint in Barbados, Grenada, and St. Lucia.

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Tips to Manage the Biggest Challenges in Procedures, Training, and Vendor Management Right Now

6 October 2022 at 02:00 p.m.

In this compact, practical Research Assistant webinar and roundtable discussion - presented by Provana - find out how the industry is solving the biggest current compliance challenges in training, policies and procedures, and vendor management. You'll learn about:

  • Which new tactics you can use to ensure your front-line staff stays trained on state and federal laws coming out every day 
  • How best to meet client demands for policies and procedures that are updated to reflect new state and federal laws 
  • Which tools, tactics, and strategies you can use to monitoring your vendors adequately and minimize your risk

Event Details »