A Guide to Building a Robust Vendor Management Program in Collections

For a lot of lenders, especially newer fintechs, who have spent the last two years originating loans and lines of credit, the obvious collections strategy solution to the challenge of an influx of charged-off or delinquent accounts is to use third-party collections agencies to handle delinquent and charged-off accounts.

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TOMORROW: Your Last Chance to Save on Women in Consumer Finance 2022

Women in Consumer Finance is the strongest professional development event in consumer finance. It is also the most effective and engaged networking event of the year. Want to boost your profile, build your network, and advance your career? Or do you want to develop, support and keep key female professionals? Register (yourself or your staff) for Women in Consumer Finance - December 5-7, 2022 at the Renaissance Esmeralda in Palm Springs. 

Early Bird pricing ends tomorrow 10/7! Register now.

Connect1 Now Powered by Debtfolio

MANASQUAN, N.J. and SAN DIEGO, Calif. -- Connect1, Business Consultants specializing in accounts receivable, technology, customer care and call center management, is proud to announce that, effective October 1,2022, all broker services will be powered by Debtfolio! The entire sales process can now be managed from start to finish with powerful software that creates consistent and easy file mapping, an audited and controlled bidding process, document retention and retrieval, chain of title, and de-duplication processes all in one platform.

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Multiple Settlement Offers in One Letter are not Misleading

Providing a consumer multiple settlement options in one letter is not misleading or deceptive- even where one offer is featured more prominently than the other. Further, according to New Jersey District Court Judge Esther Salas, when reviewing multiple offers, the “least sophisticated debtor is expected to perform simple math.”

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Spring Oaks Hires Mike Ohmsen as Call Center Department Manager

Chesapeake, VA. -- Spring Oaks Capital, LLC has hired Mike Ohmsen as Department Manager. Mike will report to Director of Operations, Tim Rees.

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Learning & Development Advisor, Rick Paulin joins ARM Compliance Business Solutions, LLC.

BIRMINGHAM, Ala.-- ARM Compliance Business Solutions is excited to announce that Rick Paulin has joined the company as a Learning & Development Advisor. In this role, Rick will support ARM Compliance Business Solutions clients through building robust and effective role-based training programs through live and online platforms.

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U.S. Chamber of Commerce and Other Trade Groups File Lawsuit Against CFPB Challenging UDAAP Update to Exam Manual

The U.S. Chamber of Commerce, joined by six other trade groups, filed a lawsuit yesterday in a Texas federal district court against the CFPB challenging the CFPB’s recent update to the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) section of its examination manual to include discrimination.  The other plaintiffs are American Bankers Association, Consumer Bankers Association, Independent Bankers Association of Texas, Longview Chamber of Commerce, Texas Association of Business, and Texas Bankers Association.

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Tips to Manage the Biggest Challenges in Procedures, Training, and Vendor Management Right Now

TODAY! October 6, 2022 at 02:00 p.m. ET

In this compact, practical Research Assistant webinar and roundtable discussion - presented by Provana - find out how the industry is solving the biggest current compliance challenges in training, policies and procedures, and vendor management. You'll learn about:

• Which new tactics you can use to ensure your front-line staff stays trained on state and federal laws coming out every day 
• How best to meet client demands for policies and procedures that are updated to reflect new state and federal laws 
• Which tools, tactics, and strategies you can use to monitoring your vendors adequately and minimize your risk

Event Details »

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