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CFPB Adds Six New Items to Fall 2022 Rulemaking Agenda, Including Overdraft Fees, Fees for Insufficient Funds, and Credit Card Penalty Fees

The CFPB has published its Fall 2022 rulemaking agenda as part of the Fall 2022 Unified Agenda of Federal Regulatory and Deregulatory Actions.  The agenda’s preamble indicates that “[t]he Bureau reasonably anticipates having the regulatory matters identified [in the agenda] under consideration during the period from December 1, 2022 to November 30, 2023.”

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Case Study: How Credit Service Company Used Business Intelligence to Increase Revenue without Increasing Effort 

Credit Service Company needed to find a new, more efficient strategy without hiring in new resources or risking recovery rates. In this new 5-minute video case study from Intelitech Group, find out how Credit Service Company was able to reduce effort, uphold compliance, and increase revenue by incorporating collection analytics and improved account scoring into their workflow. 


See it here.
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Consumer Relations Consortium Announces 2023 Legal Advisory Board Members

ROCKVILLE, Md. -- The Consumer Relations Consortium (CRC) is pleased to announce its Legal Advisory Board (LAB) members for 2023. The LAB is an exclusive membership group of outside counsel with expertise in the accounts receivable industry who have each pledged their time and resources to support the mission of the CRC. The LAB is limited to ten law firms and is comprised of fourteen total attorneys. Throughout the year, the LAB serves as a legal resource to the CRC membership and assists in fulfilling the mission of promoting forward-thinking approaches to the issues raised by regulatory policy and technology innovation in the accounts receivable industry.

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FCC Chairwoman Just Asked Congress to Expand the TCPA’s Autodialer Definition and its Worth Paying Attention to

So you might recall a few months ago there was a new bill introduced to expand the TCPA’s ATDS definition. My sources told me it was going nowhere. I told you it was going nowhere. And it went nowhere.

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A Look Back at 2022 in Consumer Credit and Collections Case Law and Federal and State Regulation

Just a few years ago, the annual review would primarily encompass federal activity. But a shift began in 2018, and by the close of 2022, it’s clear there is far more state activity impacting consumer debt collection.

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Industry Veteran Autumn V. Bloom Joins Pollack & Rosen, P.A.

MIAMI, Fla. -- The law firm of Pollack & Rosen, P.A., is proud to announce that Autumn V. Bloom has joined the firm as Sr. Vice President of Acquisitions and Strategic Partnerships. Her valuable expertise and leadership will serve to further expand the firm’s growing portfolio of regional and national clients.

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Mark Schanck Joins Healthcare Revenue Cycle Leader Wakefield & Associates as Chief Revenue Officer

AURORA, Colo. -- Wakefield & Associates, one of the largest healthcare revenue cycle solutions companies in the nation, announced today that industry veteran Mark Schanck has joined the organization as its Chief Revenue Officer to provide executive leadership and oversight of the company’s business development efforts.

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