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Washington Privacy Act Reintroduced – Third Time’s the Charm?

On Jan. 11 Washington State Sen. Reuven Carlyle introduced SB 5062, the Washington Privacy Act (WPA). Its predecessors, SB 6281 and SB 5376, failed to pass in 2020 and 2019, respectively.  A public hearing was held before the Environment, Energy & Technology Committee on Jan. 14, and the bill is scheduled for a committee executive session on Jan. 21.  Sen. Carlyle thoughtfully released a draft of the legislation in September 2020.

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New Whitepaper: 8 Requirements Your Payment Provider Must Have in the ARM Industry

When it comes to the Accounts Receivable Management (ARM) market, payment processing is not so simple. Offering consumers a variety of payment options, including online portals, text messages, and IVR, seems simple enough. Still, there's a lot going on in the background that makes those payments happen. In this new, free whitepaper from BillingTree, find out about the features and compliance that a payment processor must have to keep their ARM partners operating efficiently.  Click here for more.
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NCB Crown Asset Management Spring Oaks Capital

Biden Selects Rohit Chopra to Lead Consumer Financial Protection Bureau

In a press release announcing his picks for several key posts in his administration, President-elect Biden selected Rohit Chopra to replace Kathleen Kraninger as the next Director of the Consumer Financial Protection Bureau (CFPB). Chopra, who currently serves as a Commissioner on the Federal Trade Commission (FTC), is no stranger to the CFPB. Prior to his time at the FTC, Chopra served as the CFPB's Assistant Director.

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FTC Announces Two Information Privacy and Data Security Enforcement Actions

For privacy-minded folks whose new year’s resolutions include a wellness commitment, read the fine print before donning a wearable or downloading an app to help you track health or wellness issues. Last week in its second information privacy and data security enforcement action of 2021, the Federal Trade Commission (FTC) announced its settlement with a popular women’s health tracking app developer who misled the public about disclosures it was making of its users’ health data.

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IC System Announces VP of Sales for Business Development

ST. PAUL, Minn. -- IC System, one of the largest collection agencies in the United States, is pleased to announce Bart Shea as Vice President of Business Development. Bart will expand IC System’s nationwide presence in the healthcare industry, specifically in the Western region. 

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CFPB Issues Guidelines on Serving Limited English Proficiency (LEP) Consumers

Yesterday, the Consumer Financial Protection Bureau (CFPB) issued a statement that provides financial services institutions with guidance on how to better serve consumers that have limited English proficiency (LEP). If this feels like déjà vu, it's likely because it sounds very similar to the LEP rule for debt collectors promulgated by New York City's regulator last year in the midst of the COVID-19 pandemic. While the policy behind each — the CFPB's statement and the NYC LEP rule — are similar, there are some differences, the biggest of which is that the CFPB statement contains guidelines, not rules. Read on to learn more.

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The Tides are Turning: Recent Trends in FDCPA Standing

After the U.S. Supreme Court decided Spokeo in 2016, there was an unfulfilled moment of hope. Defendants in Fair Debt Collection Practices Act (FDCPA) cases would file motions to dismiss based on lack of standing only for the courts to repeatedly deny those motions. Spokeo required that plaintiffs prove their injury is concrete and particularized, but courts followed a pattern of finding that statutory damages — such as the ones permitted through the FDCPA — were concrete enough. It took a few years, but the winds are now blowing in the other direction and a new trend is emerging: a no harm, no foul approach to FDCPA standing.

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »