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ERC Obtains 2 Dismissals in One Day; Court Criticizes Plaintiff’s “Cookie-Cutter” Complaints.

It seems at least one judge in the Eastern District of Wisconsin appears to be tired of reviewing repeated meritless claims. On March 29th, in two strongly worded Orders, Judge Brett H. Ludwig dismissed two cases filed on behalf of consumers by the Law Office of Paul Strouse against Enhanced Recovery Company, LLC (ERC) and other defendants. Further, the consumer’s Counsel has been ordered to show the court in each case why he should not be sanctioned. The cases are Herron v. Credit One Bank, et al., case #20-cv-0844 (E.D. WI) which can be found here, and Butler vs. 1st Franklin Financial Corporation, et al., Case #20-cv-0842 (E.D. WI) which can be found here.

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Regulation F & Healthcare Collections

insideARM’s Research Assistant -- the industry’s premiere place for problem-solving and peer-to-peer interactions -- has regular workgroups focused solely on issues specific to healthcare collections and Regulation F. If you’re in healthcare receivables, or interested in understanding the market stresses, this is the place you need to be. Learn more about Research Assistant Prime and how you can join here.
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NCB Crown Asset Management Spring Oaks Capital

ICYMI: New York DFS Settles With Mortgage Lender for Failing to Report Data Breach

In case you missed it, on March 3, 2021, the New York Department of Financial Services (NY DFS) issued a press release stating that Residential Mortgage Services, Inc. (“RMS”) will pay a $1.5 million penalty to New York State for failing to report a 2019 security breach. The breach at issue consisted of unauthorized access to an RMS employee's email account who had access to a significant amount of mortgage loan applicants' personal data.

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New Mexico Law Targets Healthcare Collections

On April 5, 2021, New Mexico Governor Michelle Lujan Grisham signed the Patients Debt Collection Practices Act (Act) into law. The Act lays out several new requirements for healthcare providers, debt buyers, and collection agencies that collect medical debt. The full text of the Act, which goes into effect July 1, 2021, can be found here.

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Spring Oaks Capital Hires Kevin Phelan as Group Chief Financial Officer

CHESAPEAKE, Va. -- Spring Oaks Capital, LLC has hired Kevin Phelan as Chief Financial Officer for the various legal entities that make up the Spring Oaks Capital group. Kevin will be based in Charlotte, North Carolina and report directly to President & CEO Tim Stapleford.

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SIMM Associates Inc. Completes Annual Renewal of SSAE18(SOC1) Type II, PCI-DSS Level 1, and ISO 27002/HIPPA certifications and adds SOC2 Type I

NEWARK, Del. -- SIMM Associates, Inc. (“SIMM”), a full-service ARM/BPO Customer Care call center that provides third party collections, first-party (pre-default) collections, probate collection solutions and customer engagement BPO is proud to announce that it has successfully completed renewal for SSAE18(SOC1) Type II, PCI-DSS Level 1, and ISO 27002/HIPPA certifications. This year SOC2 Type I was completed for the first time. The certifications of validation were issued by an independent Third-Party Assessor certified by the PCI Security Standards Council who is also an accredited Information Security Professional company.

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LTD Financial Services, L.P. Announces Promotion of Robert Schofield to Senior Vice President, Business Development

HOUSTON, TX -- LTD Financial Services, L.P., a full service accounts receivable management and business process outsourcing company, today announced the promotion of Robert Schofield to Senior Vice President, Business Development.

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Bridgeforce Webinar Series: Vendor Selection and Implementation

TOMORROW! 14 April 2021 at 11:30 a.m.

Collections teams who are initiating or enhancing digitalization need a digital solution to serve many purposes. The solution must be the right organizational fit, while meeting impending regulatory changes and increased customer expectations from pandemic-driven digital usage.

Bridgeforce has developed a 3-part webinar series to help collections teams navigate the challenging process of selecting the right vendor solution that leads to a successful implementation. There’s no room for error because no organization can afford to sacrifice resources, time and money or hinder long-term success.

Event Details »