CFPB Provides Policy Statement: Credit Reporting During COVID-19

Yesterday, the Consumer Financial Protection Bureau (CFPB) released a policy statement outlining its supervisory and enforcement practices regarding credit reporting during the COVID-19 crisis. In the statement, the CFPB both encourages credit reporting agencies and furnishers to continue credit reporting while also providing some leeway in the Fair Credit Reporting Act's timeline for companies who themselves are experiencing hardships—such as layoffs—due to the disaster.

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New Resource in the iA Store: Work From Home Policies & Procedures

This insideARM Tool gathers together industry intelligence along with policies and procedures from members across a variety of debt industry verticals.

These documents can be useful in: 

• testing your current policy/procedure against others in the industry
• testing your own business practices
• exposing gaps in your current process
• understanding how others are tackling this issue
• developing your own policy/procedure from scratch

This information is culled from insideARM members. It is not legal advice, and is not intended to be legal advice.

Don't want to spend $129? Sign up for insideARM's Research Assistant program. It's $50 a month, and you get unlimited free access to all policies, procedures, work instructions, and document packets -- plus monthly peer connections and a research team that will help you with some of your tougher questions. Sign up now!

News and Opinion

from insideARM.com

» CFPB Provides Policy Statement: Credit Reporting During COVID-19

» 5th Cir. Holds No FDCPA Violation When Collection Letter Stated That Amount Due ‘May’ Increase

» FCC Approves STIR/SHAKEN Mandate and Seeks Comment on Expansion

» If Ever There Was a Time to Think Differently, This Is It—A Message from insideARM's CEO

» The Consequence of Collection Bans: Student Loan Collection Agency Lays Off ~250 Employees After ED Directive

» A New ATDS Pleading Standard? Big Motion to Dismiss May be Harbinger of Things to Come

» No More Circuit Split: Third Circuit Finds No Written Requirement in 1692g(a)(3), Overturns Graziano

5th Cir. Holds No FDCPA Violation When Collection Letter Stated That Amount Due ‘May’ Increase

http://www.insidearm.com/news/00046091-5th-cir-holds-no-fdcpa-violation-when-col/

The U.S. Court of Appeals for the Fifth Circuit recently affirmed entry of summary judgment against a consumer debtor who claimed that a collection letter’s language, implying that interest or other charges (which the debt collector did not collect on debts referred to it by the creditor and were not referenced in the subject credit agreement) could accrue in the event of a default, violated the federal Fair Debt Collection Practices Act (FDCPA).

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insideARM Jobs

» Artiva Programer – Absolute Resolutions – Bloomington, MN; Bloomington

» Director of Finance – Caine & Weiner – Sherman Oaks, CA

» 1st Party Outsourcing Manager – Altus Receivables Management – Kenner,, LA

» Collections Front Line Manager – GreenSky – Crestview Hills, KY; Crestview Hills, KY

» Law Office Collection Supervisor – The Leviton Law Firm, Ltd. – Itasca, IL

» Director Of Operations DOE – F.H. Cann & Associates, Inc. (FHC) – Sharonville, OH

» Collection Manager DOE – F.H. Cann & Associates, Inc. (FHC) – Sharonville, OH

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Ask Amy: Leading with Authenticity During a Crisis

9 April 2020 at 03:00 p.m.

Leading with authenticity is something that takes a great deal of self-discipline and courage. But, it can also help make sure that your words and actions keep you aligned with the path you're intended to go down professionally and personally. Not to mention, the strong trust it will build with your colleagues and those you lead.

Add a world-wide pandemic to the mix, and you may find yourself wondering if you're making the most effective decisions for your organization.

If you’re considering or are currently trying to lead as your most authentic self, please join Amy Perkins and Wendy Badger as they chat about their personal experience with authenticity and how it's helped them grow into the leaders they are today.

Do you have a career question for Amy? Let us know by emailing Amy at amy@insidearm.com. We’ll do our best to source an answer for the greater good.Event Details »

Free Reports and Webinars

from insideARM.com

» Top 4 Issues Collection Strategy Execs Must Consider Now: COVID-19 Edition

» The State of Third Party Collections: Challenges, Trends, and Innovations

» Interstate Collections & Licensing

» Compassionate Phone Skill Set

» Data Security Requirements for the ARM Industry

» Operations and Compliance - A Profitable Relationship

View all Free Reports and Webinars