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Women in Consumer Finance and The iA Institute Announce New Mentorship Program

ROCKVILLE, Md. -- Women in Consumer Finance and The iA Institute are proud to announce the 2021 Women in Consumer Finance Mentorship Program. The program will help women in financial services start new mentoring relationships this year.

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New Whitepaper: How to Automate After-Call Wrap-up and Boost Agent Productivity

Your agents spend on average 25% of their day taking notes. That's $10,000 per agent, per year. Find out how machine learning can automate after-call wrap-up, free your agents from note-taking duty, and radically increase productivity in "Accelerating Agent Productivity," a new whitepaper from Prodigal. Learn more.
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Consumer Relations Consortium Receives Responses from Nevada Regarding New Medical Collections Law

On June 2, 2021, Nevada enacted a new law regarding medical collections (SB 248), which went into effect July 1, 2021, and, to put it nicely, left much to be desired in terms of clarity. In an effort to better understand the enigma that is SB 248, the Consumer Relations Consortium (CRC) sent nine questions to the Nevada Financial Institutions Division (NFID) and received responses on June 25, 2021.

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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

They say every cloud has a silver lining, and it appears the chaos caused by the Covid-19 pandemic is no exception. While March and April of 2020 were difficult for accounts receivable entities as they figured out how to deploy employees remotely while maintaining compliance with security and operational standards, it appears these efforts and how collection entities conducted themselves during the pandemic were not in vain.

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Which Contact Strategies Will Be Most Effective after Regulation F?

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. While the regulation may not go into effect until January 2022, its intent and impact is already clear.

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AgreeYa Solutions Launches CogentCollect

FOLSOM, Calif. -- AgreeYa Solutions, a leader in software, solutions, and services, today announced the launch of CogentCollect – a web-based solution that enables firms and agencies to leverage remote working. Engineered as an anytime-anywhere collection management and automation solution, CogentCollect enables firms to gain big savings on infrastructure and manpower costs, while improving collections, optimizing operations, and ensuring compliance.

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Phillips & Cohen Achieves Vulnerable Customer Accreditation

WILMINGTON, Del. -- Phillips & Cohen Associates, Ltd. (PCA), the leading specialist recoveries management business servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand, Spain, Portugal, and Germany is delighted to have achieved the much sought-after BSI 18477:2010 accreditation for its handling of vulnerable UK consumers.

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iA Strategy & Tech 2021

TOMORROW! 13 July 2021 at 09:00 a.m.

Hear from the experts who can help transform your strategy.

You don't want to spend one unnecessary cent on your accounts. Find out how evolving ideas in strategy, cutting-edge tactics and a sophisticated blend of technology can get you much, much closer to that ideal.

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