ARM Insider 7/27/20 -- Audit What You Credit Report or Lose the Bona Fide Error Defense

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Audit What You Credit Report or Lose the Bona Fide Error Defense

A court decision out of the Western District of Washington (W.D. Wash.) came out on Friday that discusses the balance between the credit reporting and the Fair Debt Collection Practices Act’s (FDCPA) bona fide error defense. The case is Burr v. Evergreen Prof’l Recoveries, Inc. and the key takeaway is to audit what you report.

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WEBINAR: Taking a Digital-First Approach to Today’s New Environment

Aug 6, 2020 1:00 PM Eastern

In the wake of the COVID-19 outbreak, SMS and digital channels played a significant role in reshaping workflows for newly remote teams. While many onsite operations shifted to “work from home” plans, digital channels helped businesses maintain agent efficiency and deflect high call volumes while simultaneously increasing the customer experience. With many executives considering making work from home a standard operating procedure, there is no doubt that digital channels will continue to become a common feature of the next generation contact center.

Join our upcoming webinar as financial services and technology experts from Hunter Warfield and LiveVox discuss the survey findings, lessons learned, and top best practices to optimize digital engagement in today’s new environment.

News and Opinion

from insideARM.com

» Audit What You Credit Report or Lose the Bona Fide Error Defense

» Department of Health and Human Services Office of Inspector General Issues Game-Changing Advisory Opinion Allowing Hospitals to Donate/Sell Debts Directly to RIP Medical Debt

» TECH LOCK Fulfills Growing Demand for Comprehensive Managed Cybersecurity with Integrated Compliance

» Imagined.Cloud Welcomes Rick Regan

» ATDS Allegations Against Debt Collectors Simply not Plausible in Seventh Circuit, Says Illinois Court

» Colorado Announces Required Changes to Collection Notices

» Remitter USA Inc. appoints David Nathanson as its Executive Vice President of Sales

Department of Health and Human Services Office of Inspector General Issues Game-Changing Advisory Opinion Allowing Hospitals to Donate/Sell Debts Directly to RIP Medical Debt

New York, N.Y. -- The Office of Inspector General (OIG) of the United States Department of Health and Human Services (HHS) has issued a favorable decision – Advisory Opinion #20-04 – in response to a request filed by RIP Medical Debt (RIP), a national nonprofit. The request was for the OIG to review a proposed expansion of RIP’s mission-driven medical debt forgiveness program.

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insideARM Jobs

» Sr. Director, Litigation Performance – Resurgent Capital Services – Greenville, SC

» Patient Financial Services Representative – BCA Financial Services, Inc – Miami, FL

» Collection Representative – BCA Financial Services, Inc. – Miami, FL

» HUD FHA Collector – AmeriNat – Downey, CA; Baltimore, MD

» Remote Commercial Collector – Williams Babbit & Weisman – Boca Raton, FL

» Collection Recovery Group Manager – Citizens Bank – Johnston, RI

» Associate Attorney – Surdyk, Dowd & Turner, Co., L.P.A. – Dayton, OH

All Jobs

In Conversation With: Amy Perkins and Joanna Bloor on Navigating Your Career During Uncertainty

August 4, 2020 12:00 Eastern

What and how to think about navigating your career in this ambiguous future needs a new set of tools and ideas. Join insideARM's Amy Perkins as she talks with Joanna Bloor about why she now calls herself a Potentialist and why she thinks you should too.

Free Reports and Webinars

from insideARM.com

» Fewer Collectors, More Accounts: Prioritizing Contact Efforts for the Coming Wave of Delinquencies and Defaults

» State of The US Accounts Receivable Management Industry In Q1 2020

» Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions

» On Demand: Best Practices for Credit Reporting and Disputes During COVID-19

» On Demand: Marrying Compliance and Innovation to Meet the Needs of Today’s New Environment

» On Demand: Actions to Fortify Operations for Loss Mitigation Volumes

View all Free Reports and Webinars

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