Hit from Both Sides: Third Circuit Allows CFPB and State AG to Run Concurrent Investigations Against Navient

Both the Consumer Financial Protection Bureau (CFPB) and Pennsylvania’s Attorney General (PA AG) filed lawsuits against Navient for its processes. Navient challenged the concurrent investigations, arguing that the Consumer Protection Act prohibited concurrent, parallel actions by the AG and the CFPB, and that the Higher Education Act preempts the state’s actions under state law. The Third Circuit—agreeing with the district court below it—ruled against Navient, finding that there was nothing wrong with these concurrent lawsuits. This article will focus on the concurrent suit claims only.

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News and Opinion

from insideARM.com

» Hit from Both Sides: Third Circuit Allows CFPB and State AG to Run Concurrent Investigations Against Navient

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New Bill in House, Would Amend FDCPA to Prohibit Consumer Debt Collection During National Disasters or Emergencies

On Monday, Rep. Joyce Beatty (D-OH-3) introduced a new bill in the House of Representatives that—if passed—would amend the Fair Debt Collection Practices Act (FDCPA) in a significant way. The bill, H.R. 7796, would restrict the collection of consumer debt during a national disaster or emergency. The text of the bill is not available yet as it is in the very early stages of the legislative process. This bill likely stems from the current situation with the COVID-19 pandemic.

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Lessons Learned from COVID-19: Taking a Digital-First Approach to Today’s New Environment

6 August 2020 at 01:00 p.m.

To take a deeper look at the impromptu shift to remote work and the role digital channels played, LiveVox conducted a survey of over 300 decision-makers to discover how businesses safeguarded against downtime and implemented innovative capabilities to advance engagement strategies and drive performance in response to such an unprecedented event.

Join our upcoming webinar as financial services and technology experts from Hunter Warfield and LiveVox discuss the survey findings, lessons learned, and top best practices to optimize digital engagement in today’s new environment

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