7th Cir. Holds Collecting ‘Fees on Fees’ Did Not Violate the FDCPA

The U.S. Court of Appeals for the Seventh Circuit recently affirmed judgment in a debt collector’s favor against claims that its efforts to collect attorney’s fees incurred to collect a debt — including the fees incurred in collecting the attorney’s fees — violated the federal Fair Debt Collection Practices Act.

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State Donates $5700 in Back-to-School Fundraiser

MADISON, Wis. -- As students return to the classroom, the State family wanted to ensure every child has the necessary supplies for a successful year. After hosting the 1st Annual Great State Team Charity Golf Outing, and running an online fundraising campaign, State matched every gift to donate $5700 to the Boys and Girls Club.

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Think Differently: How TCN Innovates Using Customer and End User Feedback

McKay Bird is the Chief Marketing Officer of TCN, a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies.

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Numeracle Releases STIR/SHAKEN Implementation Report

MCLEAN, Va. -- Numeracle™ Inc. (“Numeracle”), the pioneer of Verified Identity™ for communications, today announced the release of its STIR/SHAKEN Implementation Report (“Implementation Report”) summarizing voice service provider progress implementing the STIR/SHAKEN Caller ID Authentication Framework and submissions of certified Robocall Mitigation Plans since June 30, 2021.

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DFPI Sanctions Debt Collector in First Action Under the California Consumer Financial Protection Law

On September 22, 2021, the California Department of Financial Protection and Innovation (DFPI) issued a press release announcing its first enforcement action against a debt collector and debt buyer for violating the California Consumer Financial Protection Law (CCFPL).

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Former Capital One and Goldman Sachs Executives Join Prodigal for Their Next Leg of Growth

MOUNTAIN VIEW,  Calif. -- Prodigal is pleased to announce Scott Hamilton and Vijayan Seshasayee have joined the Prodigal team in sales and strategy roles, respectively. Scott has had an illustrious career in the lending industry, while Vijayan brings considerable experience at the intersection of technology and financial services.

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iA Strategy & Tech Presents: Customer Preference Series, Session 3 - Preference Strategy & Implementation

6 October 2021 at 02:00 p.m.

Once you’ve gathered preference data, how do you use it? We’ll discuss how to use preference in your outbound strategies, and how to build a customer profile so you can meet the customer where they want to be met.

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