Cover image for Escheatment Policies & Procedures packet with image of person writing My Last Will & Testament using a calligraphy pen [Image by creator insideARM from ]

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Escheatment refers to the transfer of property of a person who dies without heirs to the state. For collection agencies, this policy/procedure becomes necessary for those accounts that have been overpaid by a consumer who subsequently dies. Where and how that overpayment is separated, and to whom it is set, makes up the bulk of this.

This Tool gathers together policies and procedures from insideARM members across a variety of debt industry verticals.

These documents can be useful in: 

  • testing your current policy/procedure against others in the industry
  • exposing gaps in your current process
  • understanding how others are tackling this issue
  • developing your own policy/procedure from scratch.
This information is culled from insideARM members. It is not legal advice, and is not intended to be legal advice.